Receptionist Front Desk

Job Title: Receptionist / Front Desk Executive – Real Estate

Location: Celestia Site Office, Fursungi (Malpani Properties)
Company: Malpani Properties

About the Role
We are looking for a smart and organised Receptionist / Front Desk Executive for our Celestia project in Fursungi. This person will be the first point of contact for walk-in customers and Channel Partners (CPs), and will handle customer entries, CP tagging, and basic CRM operations.

Key Responsibilities:

1) Front Desk & Customer Handling

• Greet all walk-in customers and CPs warmly and make them comfortable.
• Maintain a professional and welcoming reception area.
• Manage Housekeeping Staff & Stationery.
• Answer incoming calls and share basic project information.

2) CP Tagging & Coordination

• Record all CP walk-ins and enquiries properly in the register/CRM.
• Check and reject CP tagging as per company norms
• Inform CPs politely and clearly about tagging status and rules.

3) Customer Entry & CRM Management

• Enter every walk-in customer in the CRM system with correct details.
• Confirm if they are already allotted to a specific sales staff or CP.
• Ensure all data is updated in real time and without duplication.
• Allocate customers between sales staff.
• Put the daily report in the WhatsApp group.
• Coordinate with the tellecalling executive.

4) Documentation & Admin Support

• Manage document handover
• Maintain files and ensure documents are kept organised and easily traceable.
• Support the sales team with printing, photocopying, and basic admin work.

Candidate Profile

• Education: HSC / Graduate in any stream.
• Experience: 1 years in front office/receptionist / customer service role. Real estate experience will be an added advantage
• Languages: Must: Marathi, Hindi
• Basic English communication preferred
• Comfortable using computers, MS Office and CRM / data entry software.
• Good communication skills, presentable, polite and confident with walk-in customers.
• Strong sense of ownership, discipline and attention to detail in entries and tagging.Work Details
• Job Type: Full-time (On-site at Celestia, Fursungi)
• Timings: 10:30 am – 6:30 pm; might vary on weekends.
• Week off any one day between Monday to Thursday. One paid leave per month.
• Salary: 15000- 20000

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person