Receptionist (Front Desk)

Key Responsibilities

• Greet visitors professionally and courteously; guide them to the concerned department or person.

• Answer, screen, and forward incoming phone calls; maintain call logs if required.

• Handle front desk operations including visitor entries, appointment scheduling, and maintaining reception records.

• Manage incoming and outgoing mail, courier, and documentation.

• Provide administrative support such as photocopying, scanning, filing, and data entry.

• Maintain cleanliness and orderliness of the reception area.

• Assist HR/Admin with coordinating candidate interviews, walk-ins, and visitor appointments.

• Maintain office inventory such as stationery, visitor passes, and front desk supplies.

• Handle basic inquiries regarding office hours, contacts, services, and processes.

• Ensure confidentiality and professional behaviour at all times.

Required Qualifications

• Minimum: 12th Pass / Graduate preferred

• Fresher or 12 years of experience in front desk / admin / customer service

• Basic computer knowledge: MS Office (Word, Excel), email handling

• Good communication skills in English, Hindi, and Marathi

• Presentable, polite, and customer-service oriented