Receptionist (Female)

We are seeking a professional, friendly, and highly organized individual to join our team as a Receptionist and Front Desk Associate. This position requires exceptional customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and efficient atmosphere.

Key Responsibilities:

1) Greeting Visitors and Clients:

• Welcome visitors and clients with a positive attitude and provide them with relevant information or direct them to the appropriate person or department.
• Ensure that guests follow security procedures and sign in/out upon arrival and departure.

2) Phone and Email Management:

• Answer and screen incoming calls, direct them to the appropriate department, and take messages as needed.
• Respond to emails in a timely and professional manner, providing assistance or forwarding requests to relevant personnel.

3) Front Desk Operations:

• Maintain a neat and organized front desk area, ensuring that all necessary materials, forms, and supplies are readily available.
• Perform routine clerical duties such as filing, data entry, and managing office documents.

4) Scheduling and Appointments:

• Schedule and confirm appointments or meetings for staff and visitors.
• Maintain calendars for key personnel and coordinate meeting spaces.

5) Mail and Package Handling:

• Receive, sort, and distribute incoming mail and packages.
• Coordinate outgoing mail and deliveries to ensure timely dispatch.

6) Customer Service:

• Provide high-quality customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Handle complaints or direct them to the appropriate department for resolution.

7) Administrative Support:

• Assist with various administrative tasks as assigned by supervisors or department heads.
• Help coordinate office events, meetings, and activities as necessary.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person