Receptionist cum telecaller

Job Description

Full job description Looking for Experienced Receptionist/Tele caller Qualifications Required : Min 6 Months experience Job Title: Receptionist cum Tele Caller Job Description: We are seeking a dynamic and experienced Receptionist cum Tele Caller to join our team. The ideal candidate will be responsible for handling incoming calls, providing administrative support, and ensuring excellent customer service. Responsibilities: - Answer and direct incoming calls in a professional and courteous manner - Greet clients and visitors with a welcoming attitude - Provide information to callers and visitors regarding services and products - Schedule appointments and maintain appointment calendars - Assist in administrative tasks such as data entry, filing, and office organization - Make outbound calls to clients or potential customers for various purposes, including follow-ups, reminders, and surveys - Maintain records of calls and update client databases accordingly in MS Word & Excel - Handle inquiries and resolve customer complaints promptly and effectively - Collaborate with other team members to ensure seamless communication and customer satisfaction Requirements: - Minimum of 6 months experience in a receptionist and tele calling role - Excellent communication skills, both verbal and written - Professional demeanor with a positive attitude - Strong organizational and multitasking abilities - Proficiency in Microsoft Office suite (Word, Excel, Outlook) - Ability to work independently and as part of a team - Prior experience in customer service is a plus Benefits: - Competitive salary - Training and development opportunities - Positive and inclusive work environment If you meet the above requirements and are looking for an exciting opportunity to grow your career in a supportive environment, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are the right fit for this position. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹12,000.00 per month Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Language: Hindi (Required) English (Required) Work Location: In person Application Deadline: 07/06/2025 Expected Start Date: 07/06/2025