Receptionist and telecaller

0 years

1 - 2 Lacs

Posted:1 week ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Attend inbound and outbound calls professionally
  • Provide information on salon services, packages, pricing, and offers
  • Book, reschedule, and confirm client appointments
  • Follow up with clients for reminders, feedback, and rebooking
  • Convert inquiries into confirmed appointments
  • Greet walk-in clients and ensure a warm, professional welcome
  • Manage appointment schedules for stylists and therapists
  • Maintain client records and update databases accurately
  • Handle billing, invoicing, and payment collection
  • Coordinate between clients, staff, and management
  • Maintain cleanliness and organization of the reception area
  • Address basic client queries and escalate concerns when required
  • Maintain daily call logs and appointment records
  • Assist with promotional messages, SMS/WhatsApp follow-ups
  • Prepare basic daily reports (appointments, revenue summary)

Requirements & Skills:

  • Minimum qualification: 12th pass (graduate preferred)
  • Prior experience in salon, spa, clinic, or hospitality preferred
  • Excellent verbal communication and customer-handling skills
  • Polite, well-groomed, and professional appearance
  • Ability to multitask during peak hours
  • Basic computer and billing software knowledge
  • Sales and appointment conversion skills preferred
  • Punctual, organized, and detail-oriented

Job Type: Full-time

Pay: ₹9,000.00 - ₹23,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

pappanamcode, thiruvananthapuram, kerala