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Laxmi Group
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Receptionist and telecaller

Receptionist and telecaller

Laxmi Group

0 - 2 years

1 - 2 Lacs

india

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

reporting support marketing schedule communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Receptionist / Telecaller

Position: Receptionist / Telecaller
Department: Front Office / Administration
Location: Prahalad Nagar Ahmedabad
Reporting To: HR / Admin Manager

Role Objective:

To manage front office operations, handle incoming and outgoing calls, greet visitors, and support telecalling activities for the organization.

Key Responsibilities:

Receptionist Duties:

Greet and welcome visitors in a professional manner.
Maintain visitor logbook and issue visitor passes.
Manage incoming/outgoing courier and correspondence.
Maintain cleanliness and orderliness of the reception area.
Coordinate with internal departments for smooth office operations.

Telecaller Duties:

Handle inbound and outbound calls professionally.
Explain company services/products to customers and answer queries.
Maintain call logs and update customer information in the database.
Follow up on leads generated through marketing and sales teams.
Schedule appointments/meetings for relevant departments.

Key Skills Required:

Good communication skills (English, Hindi, Gujarati preferred).
Pleasant personality and professional attitude.
Basic computer knowledge (MS Office, Email, CRM).
Ability to handle pressure and multitask.
Positive attitude and customer service orientation.

Qualifications & Experience:

Minimum 12th Pass / Graduate preferred.
0–2 years of experience as a receptionist, front office executive, or telecaller.
Freshers with good communication skills can also apply.

Job Type: Full-time

Pay: ₹9,776.57 - ₹20,439.66 per month

Work Location: In person

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