Recepionist

We are seeking a Receptionist for our education consultancy who will be the face of our organization. The ideal candidate should be polite, well-spoken, and customer-oriented, with excellent communication skills. You will be responsible for greeting students and parents, handling calls, managing front-desk operations, and providing support to the counseling and admissions team.

Key Responsibilities:

• Greet walk-in students and parents and direct them to the appropriate counselor
• Handle incoming phone calls, WhatsApp inquiries, and emails in a professional manner
• Provide basic information regarding study abroad programs, intakes, countries, entrance exams (IELTS, PTE), and documentation
• Maintain student inquiry records and update the CRM or Excel sheets
• Manage appointment scheduling and ensure smooth follow-ups for telephonic or walk-in inquiries
• Maintain a clean, organized, and welcoming reception area
• Assist the admissions team with printing, scanning, and document verification
• Follow up with students on pending documents or scheduled meetings
• Handle front-desk stationery and maintain student feedback forms
• Coordinate with vendors, courier services, and housekeeping if required

Requirements:

• Prior experience in a receptionist or front desk role (education consultancy preferred)
• Excellent verbal and written communication skills in English and Hindi
• Polite and customer-service-oriented attitude
• Working knowledge of MS Office (Excel, Word), Gmail, and basic computer operations
• Familiarity with CRM or student management systems is a plus
• Minimum Qualification: Graduate (Any stream)
• Good time management and multitasking skills

Working Hours:

Monday to Saturday, 09:30 AM – 5:30 PM

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person