1078 Rca Jobs

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Sie Incharge -Solar AM Position Title – Site incharge – Solar Asset Management Experience- 6-12 years Qualification – Degree – Electrical Engineering Location- Bhalki, Karnataka 1. Should have sound knowledge on basic principles of Electrical Components. 2. Preparation of various documents as per ISO standards. 3. Experience in problem solving by using tools like Root Cause Analysis, Corrective Action & Preventive Action process. 4. Raising Non-Conformities, conducting RCA, CAPA and tracking closure of NCs for timely completion. 5. Supervising and verifying preventive maintenance as per schedule for solar power plant equipment’s e.g. Modules, Inverters. 6. Checking inverters and Strings for faults and related. Rectifications, checking and rectification of defective strings and modules. 7. Coordinating with OEMs for spares, AMC, warranty and service requests. 8. Analytics of various plant performance parameters with respect to Plant design (PV syst).

About the Role: Grade Level (for internal use): 09 The Team Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges. Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation. Balance feature development speed and reliability with well-defined service-level objective Day to day working with different teams like infra team for related issues Build and document automation processes for Infrastructure as a Service/Infrastructure as code. Backup and Patch management RCA of all the issues and deep interest in finding permanent resolution of all issues. Co-ordination of all other teams involved in issues related with users. Self-driven person What Were Looking For Bachelors degree (or equivalent) in computer science or related discipline with at least 3+ years of experience Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication. Ability to communicate ideas in both technical and non-technical ways. A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven. Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc) Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable) The Location Hyderabad, India Grade 09 {Software Engineer-Application Operations} Hybrid model 4 times a week work from office is mandatory. Shift time 6:30 am to 2:30 pm IST / 2:30 pm to 11 pm IST About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policys requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support.

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support. Utilize INCA to perform measurement, calibration, and diagnostics on ECU-controlled powertrain components. Experience with combustion engines ,Electric powertrains and ECU validation processes. Experience with Vector tools (CANalyzer, CANoe).

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

1. Responsibilities Daily prioritization and assignment of defects during the feature development phase or maturation phase of the program Together with the Delivery QA lead, responsible for establishing the appropriate workflow in JIRA for defect management. This should align wherever possible to the standard program approach and exceptions only introduced for critical customer requirements Remove blockers wherever possible to ensure continuous working of defects and escalate to Solutions Manager when blocker cannot be removed by the Error Manager Create and support JIRA dashboards on defect work that provide input to the program health QA dashboard Raise the alarm when defect metrics are not being met or bottlenecks in the process exist Responsible for RCA when program targets on defects are not being met Responsible for escalating performance issues when KPI goals are not being met Work with Delivery QA Lead and counterparts on other programs to implement process improvements for defect work Manage backlog of defects for the maturation teams (delivery only) when in this phase of the program (Open Question for Standard Product and for defects during feature work?) Facilitate triage meetings Ensure defects are scheduled accordingly and monitor the through put of defect closure Represent your program for the periodic health of program review within the delivery team Responsible to provide metrics to evaluate state of the system, bug fixing velocity, bug closing velocity and prediction models 2. Authorities To conduct bug triaging sessions with the team Authorized to initiate RCA for recurring bugs Authorize to ask for fix versions of the bugs(commitments from engineering teams) in order to predict and communicate to customer point of contact for Error Management process

Overview Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications * Good exposure to security vulnerabilities Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed. Responsibilities Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. * Good exposure to security vulnerabilities Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications * Good exposure to security vulnerabilities Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed.

Overview Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed. Responsibilities Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed. Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Sound hands on experience 7+ years as a Batch Job Scheduler (aka Production Control Analyst) and Endevor skills working in Mainframe environments. Review change requests and deploy batch jobs (add/remove/modify) in the Scheduler tool. Good knowledge of JCLs and PROCs Troubleshooting experience - job failures, hung jobs, and remote agent and re source issues, etc. Supporting and maintaining the Scheduling Platform, running on JP1, A-Auto, OPC & Job trac. Create/modify/maintain batch job schedules. Follow change control process for production job promotions. Identify and cleanup decommissioned jobs. Will be responsible to participate in Change Advisory Board (CAB) meetings and represent the Production Control team. Subject matter expert responsible for skilled Level 3 activities Resolve complicated issues escalated from Level 2 teams. Perform in-depth Root Cause Analysis (RCA) and support Problem Management activities. Handle Major Incidents and drive SWAT Calls implementing Risk. Implement Level 1 & 2 complex Changes. Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of operations through Shift Left Service delivery. Perform / Lead Audit and DR activities. Introducing Automation and CI (continuous improvement) (E.g. health checks, patching, minor repetitive changes) Perform trend analysis on tickets for improvement opportunities on alert handling. Training / mentoring L2 analysts to groom further expertise. Cross-training other members of the team to build more breadth in coverage. Participate in training for new technologies as delivered by the ENG teams for support. Overseeing and participating in documentation maintenance Creation of documentation for each lesson learned by lower-level analysts to utilize in training. Performing ticket quality analysis On-call escalation support and upkeep of On-Call Schedules Overseeing the creation of and sharing the weekly team roster for the team. Knowing escalation paths and expectations for least impacts to business and clients. Acknowledging change tasks for proper content Good documentation - written, communication and verbal skills. Work closely with various Application support, Development, and z/OS Support teams for their batch scheduling requirements. Providing Root Cause Analysis (RCA) to determine the facts based on the problem. Understand the Endevor environment, ensuring its stability and efficiency. Implement Endevor processes and procedures to support software development and deployment. Collaborate with development teams to integrate Endevor into their workflows. Troubleshoot issues related to Endevor and mainframe systems. Provide training and support to team members on Endevor best practices. Ensure compliance with company policies and industry standards. Preferred Technical and Professional Experience Check each system for outstanding messages and or batch abends on a regular basis. Scan batch output to find actual cause of failure. Able Identify task or issues that can be improved and send ticket to the correct team. Able to determine quickly the severity of a problem and make appropriate escalations. Ability to communicate effectively and consistently with all levels of the organization, and to work independently without direct supervision. Strong analytical and problem-solving skills with high attention to detail. Experience with other mainframe tools and technologies. Knowledge of software development lifecycle (SDLC) methodologies. Familiarity with version control systems and change management processes. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 14th June 2025 Timing: 10:00 Am-2:00 PM Location: Tata Consultancy Services, Assotech Business Cresterra, TCS Yamuna Tower, VI, Plot No.22, Noida-Greater Noida Expy, Sector 135, Uttar Pradesh 201301 Carry updated resume, any govt ID printout and one passport size photo. Required Information Details Key Skills/Knowledge: In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level In Depth and proven experience in handling Microsoft 365 apps-based environment Excellent knowledge of GPO related troubleshooting, along with GPO management Excellent knowledge of Browser Policies Management Good knowledge of MDM (Modern Device Management) via Hybrid model Good knowledge of MacOS Good knowledge of Privilege Access Management Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802.11x), VPN Excellent knowledge of PC Hardware, especially Dell models of Latitude/OptiPlex/Precision range HP Network printers and managed print servers, HP JetAdmin L1 support for Audio/Video and meeting room equipment Excellent Communication skills Experience required: ITIL Foundation certified, Ideally ITIL Incident/Problem Practitioner 6+ years of experience within a large complex IT department/organisation Ability to understand the Business from an user perspective. Remains visible to customers as the face of IT to listen to their concerns and share as needed Proactively takes responsibility, owns any issues arising and follows through to resolve them (get the required result) Has Made customer-oriented decisions and shares great stories of exceptional customer service Ensure that problems are logged, investigated, resolved and closed within agreed timescales. Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCAs Proven focus and ability to Identify and drive through Service Improvements and Incident Reduction Proven focus on identifying and documenting User and Service Risks and Issues. Ability to co-ordinate incident resolution activity within and across IT teams, to ensure actions are completed within timescales Works collaboratively with a range of people to support the wider business agenda Always remains focused on the most critical / impactful task to hand using all resources efficiently and effectively

Job Title: NPD Quality Executive Department: New Product Development (NPD) Location: Pune Experience: 3–7 years Industry: Plastic Moulding / Automotive / Manufacturing Key Responsibilities: Ensure quality assurance during new product development (NPD) and tool trials. Review and approve PPAP, APQP, and control plans. Conduct product validation and part inspection using standard measurement tools. Collaborate with design, tooling, and production teams to resolve quality issues during development. Monitor and report on first article inspection (FAI), sample approval, and customer feedback. Coordinate with suppliers for part quality and technical clarifications. Maintain documentation and compliance with customer and IATF 16949 requirements. Requirements: Diploma/BE in Mechanical/Polymer/CIPET or related field. 3–7 years of experience in NPD quality, preferably in plastic injection moulding. Strong knowledge of APQP, PPAP, GD&T, and quality tools (FMEA, MSA, SPC). Good communication skills and experience in handling OEM quality systems.

Greetings from Infosys BPM Ltd., We are looking to hire a Quality Analyst at Mangaluru, Karnataka, please find the below job description for your reference and apply if interested. Job Role: Quality Analyst Work Location: Mangaluru (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 4 years of experience in Quality Assurance and Process Improvements Job Description: Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems. Good working knowledge of Quality Control and Quality Assurance methodologies Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies Experience on Quality Assurance practices leading Stable and predictable process performance Experience in leveraging industry leading Quality audit platforms Ability to analyze complex data and share key process. Lean and Six Sigma concepts understanding Good communication skills Regards, Infosys BPM Talent Acquisition Team

Role & responsibilities Team management: Manage high performance teams Improve organizational efficiencies, and build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.) Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportunities. Support business growth by collaborating with Sales & marketing across geographies. Compliance: Ensure compliance with all client regulatory requirements Preferred candidate profile THIS IS A DIVERSITY HIRING - ONLY FOR FEMALE CANDIDATES 13+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Successful track record in growing and inspiring large teams approx. 300 FTE, with proven ability to select, attract, motivate, retain, and develop leaders and team members. Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements. Experience of managing P&L, driving performance and growing businesses. Understanding of contracts and key BPO dynamics governing them Strong customer service orientation and client management skills Experience with a matrix driven global organization. Proven track record of building strong relationships with stakeholders Excellent communication, negotiation and conflict management skills Analytical acumen and the ability to streamline complex processes MBA/ PG Degree would be an advantage.

Job Description To carry out all the utility activities like Boiler operation, Fork Lifts, Chilling plant / Air compressors operations and their maintenance as per maintenance program. To support all utility users requirements Job Responsibilities Ensuring all maintenance activities as per Maintenance Preparation and modification of Maintenance programs as per operations requirement Ensuring 100% availability of utilities to support and meet production targeted volumes Co ordination in preparing Project and Non Project planning activities as and when required Co ordination in supervising and implementing Project and Non project works Supporting customer departments in achieving yearly targets ( PRS & Non PRS targets Active participation in implementing systems like ISO 9000 , ISO 14001 etc Guiding all reportees in their day to day work Preparation of skill gap analysis for direct reportees and ensuring training for the same To keep watch on spares by taking monthly stock of the same To keep fork lifts in running condition To observe GMP in fork lift dept by daily cleaning and maintaining the Fork lift Dept clean and tidy - Job Requirement Education: B. Tech /BE -Electrical/ Electronics Engineering Work Experience: Minimum 6 years in similar function area Must be from a FMCG/Food /Beverage Industry FUNCTIONAL COMPETENCIES & SKILLS: Must have good knowledge of basic components & mechanisms of an Equipment Must have a hands on experience of Equipment maintenance , preparation of Maintenance Plans, Spares management Must have hands on experience in shift operations & man management. Should have worked in shifts for at least 2 years Must be having background of Food /FMCG/ Beverage industry. Exposure to Beverage Bottling operations will be an added advantage Must have basic knowledge of TPM Basics – CLIT, PM, Kaizens Must be having basic knowledge of RCA tools such as Why-Why Analysis, Fish Bone analysis Must have basic knowledge of Safety Risk Assessment tools, Emergency Plans, Hazard Identification, Work Permit System Must have basic knowledge about Hygiene, 5S, Food Safety Standards, HACCP

Ensure timely and accurate tax filing submissions, meeting Avalara's efficiency and profitability targets. Manage indirect tax filing and preparation tasks for a team of 10+ members. Oversee tax processing tasks, dedicating 50% of the time to team management. Perform duties assigned by higher management while maintaining operational efficiency. Drive high employee satisfaction and retention through programs, coaching, and 1:1s. Clearly communicate project objectives, desired outcomes, and success measures. Set and track goals for self and team members across all IC levels. Hire, groom, and develop team talent, fostering growth and readiness for future opportunities. Identify training needs, collaborate with SMEs and L&D, and support skill development. Conduct regular performance discussions with team members to enhance productivity. Achieve and revise departmental KPI targets to align with goals. Build trusted client relationships, addressing escalations and ensuring satisfaction. Maintain updated application data and reporting, ensuring compliance with guidelines. Generate profitable revenue from extra hours spent on client issues. Establish filing processes across relevant jurisdictions. Collaborate with onsite teams and stakeholders, avoiding escalations. Understand state filing guidelines, identify process gaps, and propose corrective measures. Identify automation opportunities and collaborate with Engineering/Product teams. Manage challenges and people-related issues to ensure smooth operations. Participate in functional meetings by providing feedback and delivering presentations. Support clients and leadership during escalations with appropriate RCA/PA recommendations. Leverage this opportunity to enhance expertise and contribute to organizational excellence. Qualifications 810 years of experience in a shared services model, managing teams and engaging with international stakeholders. Sales & Use Tax SME/Indirect Tax expertise with 12 years of team management experience. Experience with goal setting and conducting performance appraisals. MBA in Finance (preferred) with proficiency in MS Excel (intermediate to advanced) and other MS Office apps. Motivates teams effectively while ensuring high customer satisfaction. Adaptable to swing shifts (6 PM3 AM).

SQL/MySQL DBA - Job Responsibilities (4-6 Years of Experience)- Bengaluru - Immediate joiners Install, configure, and maintain SQL/MySQL databases . Monitor database health , including storage, indexing, fragmentation, and performance. Perform regular backups, restores, and disaster recovery (DR) planning . Analyse and optimize SQL queries, stored procedures, and indexing to improve performance. Investigate and resolve deadlocks, blocking, and connection issues . Troubleshoot and Perform root cause analysis (RCA) for database performance issues . Monitor CPU, memory, disk I/O, and query execution plans to identify bottlenecks. Configure SQL Server Profiler, Extended Events, and Performance Monitor for troubleshooting. Develop PowerShell/Python scripts or SQL Server Agent Jobs for automating routine tasks. Interview Rounds: Valuepointsystems (2 Calls) + Client Round - 1 Video call followed by 1 Final F2F Interview. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: NetBackup Backup. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Desktop Support. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness