Raven Labs

We’re Hiring: Executive Assistant – Ops, Marketing & Automation Remote (India) | Australian Business Hours | Full-Time | Long-Term Growth Role WHO WE ARE At Raven Labs, we’re not your typical tech company. We’re a digital innovation firm based in Australia, working with fast-growing businesses across APAC and the US. We help companies scale smarter — through systems, automation, and creativity. We don’t hire average. We hire people who think like owners, love solving problems, and thrive in fast-paced environments. This isn’t a traditional EA role. You’ll be the founders’ right hand — part executive assistant, part operations coordinator, part marketing and automation brain. If you love creating structure from chaos, automating tasks, keeping things on track, and making things look good — this role is for you. WHO YOU ARE You’re a smart, reliable, detail-obsessed executor who can: Build workflows and automate processes using tools like Zapier, Airtable, Asana, ClickUp, Google Sheets Support marketing efforts — from content scheduling to drafting LinkedIn posts and blogs Review and polish client documents, reports, or proposals Coordinate meetings, manage calendars, and make sure nothing falls through the cracks Think 3 steps ahead of what the founders need Communicate clearly, professionally, and proactively Move fast, manage multiple threads, and always follow through YOUR WEEK MAY INCLUDE: Building or improving internal automations using Zapier, n8n, or Airtable Supporting client meetings — prep, follow-ups, scheduling, tracking Creating Canva graphics and drafting simple social posts Reviewing documents for clarity, structure, and formatting Following up on open quotes, team tasks, or supplier issues Managing project boards (Asana, ClickUp, Trello, etc.) Coordinating internal comms, marketing emails, or hiring tasks Ensuring action items are logged, deadlines are tracked, and owners are accountable TOOLS YOU’LL USE: Zapier, Airtable, ClickUp, Calendly, Asana, Google Workspace, Microsoft Excel Canva, Notion, HubSpot, Zoho CRM, LinkedIn, Slack Document tools: Word, PowerPoint, Adobe Reader Bonus if you know any AI tools (ChatGPT, Jasper, Copy.ai, etc. BONUS IF YOU BRING: Prior experience supporting founders, executives, or fast-growing teams Startup or consulting background Strong grasp of content writing, document formatting, and presentation design CRM experience (Zoho, HubSpot, Salesforce, etc.) A portfolio of automations, dashboards, or content you’ve created WHY JOIN US? Long-term role with trust, autonomy, and growth potential Work directly with founders and senior leadership Make a visible impact every single week Expand your skills across marketing, automation, and strategic ops Join a company that values clarity, speed, accountability, and creativity Ready to show us what you can do? Don’t just send a resume. Show us your work — a workflow you built, a social post you wrote, a document you polished, or a dashboard you designed. #NowHiring #ExecutiveAssistant #AutomationJobs #RemoteIndia #FounderSupport #MarketingOps #ZapierJobs #ClickUpPro #WorkflowSpecialist #RavenLabs #Top1PercentTalent Show more Show less

We’re Hiring: Executive Assistant About Raven Labs At Raven Labs, we help organisations become truly AI-ready. From strategy to systems, we remove uncertainty and guide businesses through digital and AI transformation — one roadmap, one automation, one intelligent system at a time. We’re a modern consulting and product engineering company solving real problems for real businesses. With customers across Australia, the US, and India, we believe in technology that works hard for people — and we’re growing fast. Now, we’re looking for our next rockstar Executive Assistant to work closely with the founders and make things happen. Who You Are You’re a natural organiser, a calm presence in chaos, and someone who thrives on getting things done. You don’t wait to be told — you anticipate, plan, and execute. You’re culturally attuned, confident, and love wearing many hats. You bring a strong mix of professional polish, commercial acumen, tech-savviness, and emotional intelligence to everything you do. Your Superpowers • Exceptional verbal and written English communication • High-level customer service mindset – always putting people first • Organisational wizard – you bring order to complexity • Tech-savvy – confident with new tools, systems, and automations • Detail-oriented yet capable of seeing the big picture • Sharp presentation skills – strong with PowerPoint, Canva, and Google Suite • Curious, commercially aware, and process-driven • Calm, persistent, and resilient – no task too small, no challenge too big • Able to work independently and manage time zones across AU/US/India • A people champion – empathetic, driven, and positively contagious What You’ll Be Doing • Support founders across daily priorities, operations, and strategic projects • Own internal coordination across teams, partners, and customers • Manage inboxes, follow-ups, agendas, action trackers, documentation • Assist in crafting presentations, proposals, and internal comms • Drive internal process and SOP creation — making sense out of chaos • Be a cultural ambassador and sounding board to the leadership • Manage special projects in marketing, sales, and customer delivery • Learn and experiment with AI tools, task automation, and internal systems Why Join Raven Labs? • Be the right hand to experienced founders on a mission to build • Work on cutting-edge projects at the intersection of AI, automation, and strategy • Remote-first culture that values outcomes, not just hours • Get mentored, challenged, and given space to grow fast • Be part of a team that makes impact and stays humble • Great culture, great people, and a place where ownership is real 📌 This is a full-time, remote role based in India. Apply via LinkedIn only. We don’t believe in cookie-cutter roles. If you think you’ve got what it takes to be the backbone of a high-performing team — and the glue that holds everything together — we’d love to hear from you.

We’re Hiring: Customer Success Champion 📍 Remote – India Based | 🕒 Full-Time | 🌏 Global Exposure | 💻 Apply via LinkedIn Only About Raven Labs At Raven Labs, we help organisations become truly AI-ready. From strategy to systems, we remove uncertainty and guide businesses through digital and AI transformation — one roadmap, one automation, one intelligent system at a time. We’re not just another tech company. We’re partners in progress — solving complex business challenges for organisations across Australia, the US, and India. And as we grow, we’re looking for a Customer Success Champion who will stand at the heart of our client relationships. The Role We’re hiring a Customer Success & Operations Partner — someone who takes full ownership, keeps the engine running, and ensures no ball gets dropped. This is not your average admin role. This is for someone who: Brings structure to chaos Owns outcomes, not just tasks Can confidently support sales, marketing, tenders , and customer experience Loves creating great presentations and communicating clearly Thinks commercially and always puts the customer first Your Responsibilities Will Include Acting as a seamless generalist across sales, marketing, and operations — helping us deliver faster, better, and smarter. Coordinating and improving customer experience , handling queries, follow-ups, and project updates. Managing tender documentation and submissions end-to-end with attention to detail and professionalism. Supporting the founders and wider team on presentations, proposals, and reports — adding that creative and polished touch. Ensuring deadlines are met , meetings are prepped, and follow-ups are done. Think of yourself as the one who keeps the trains running on time. Collaborating cross-functionally with tech, design, marketing, and delivery teams — often across time zones. Helping refine and roll out systems, tools, SOPs, and automations that drive internal efficiency. We’re Looking For Someone Who Is: A true owner — proactive, reliable, and outcome-driven Highly organised , detail-oriented, and naturally excellent at juggling priorities A confident communicator with fluent spoken and written English Familiar with tech tools like Zoho, Jira, PowerPoint, Canva, Excel, Slack, SharePoint/OneDrive Creative , with an eye for design in decks, documents, and client-facing material Experienced in tech, consulting, or startup environments, especially in customer-facing or cross-functional roles Early riser — this is aligned to Australian business hours , with a start time between 6–7 AM IST Empathetic, positive , and a people-first personality — someone who can make both clients and teams feel supported Why Join Raven Labs? Work directly with founders on real business problems and impactful projects Be part of transformation work across AI, automation, and intelligent systems Grow in a fast-moving, outcome-first , and remote-flexible environment Help shape the operational backbone of a company that’s going places This is a full-time, India-based remote role aligned to Australian hours. 📩 Apply now via LinkedIn and show us how you bring structure, energy, and customer obsession to everything you do.

At Raven Labs , we help organisations become truly AI-ready. From strategy to systems, we build powerful, AI-infused solutions—and now, we’re looking for a Creative Designer & Brand Visual Specialist to craft visual stories and digital content that cut through the noise. What you'll be doing: ✔️ Designing scroll-stopping content for LinkedIn, Meta, and more. ✔️ Creating and maintaining our core brand guidelines and visual identity. ✔️ Developing captivating videos and motion graphics using After Effects, Premiere Pro, and AI tools. ✔️ Collaborating with our content and marketing leads to drive engagement. ✔️ Owning the visual direction for everything from logos to presentations. ✔️ Experimenting with new AI design tools to push creative boundaries. What we're looking for: A strong portfolio showcasing expertise in Adobe Creative Suite, Canva, and Figma. Proven experience in designing for social media platforms. An understanding of brand and performance marketing. The ability to turn abstract ideas into powerful, clear visuals. A creative, detail-oriented, and deadline-driven mindset. Why join us? Work on global projects in Australia, the US, and India. Be part of a fast-growing digital innovation and AI company. Own the visual identity of our brand. Get a clear career path to a leadership role. Work in a flexible and growth-focused culture. If you're a creative hustler who can design and edit content that sparks engagement, we want to hear from you. 👉 Apply via LinkedIn with your CV and portfolio link. 📍 Location: Remote (India) or Hyderabad Office. Full-Time | Raven Labs

Raven Labs serves as a strategic partner in business growth, leveraging decades of global experience to create tailored solutions for success. We prioritize customer needs to maximize ROI with our customer-centric approach. Our mission is to seamlessly integrate actionable business intelligence into operations, driving innovation and technological evolution. With over 9 years of experience, 300+ projects completed, and 200+ satisfied clients, we are dedicated to unlocking 360-degree insights for data-driven decisions. Purpose of the Role This is a hybrid role combining Customer Success, Client Engagement, and Marketing Leadership. You’ll drive client satisfaction, retention, growth, and brand impact while also managing content marketing and marketing collateral for Raven Labs, Unledgered, and select clients. This role is built for someone with a hustler mindset — able to juggle priorities, think like an owner, build strong relationships, and deliver results in a fast-paced environment. Responsibilities Client Success & Engagement Be the primary relationship manager for assigned clients (Raven Labs, Unledgered, and others) Maintain Customer Success Rate / Feedback Score ≥ 95% Conduct weekly/fortnightly client meetings to review progress, resolve issues, and capture opportunities Ensure projects meet milestones, budgets, and quality standards Drive retention, upselling, and organic growth Marketing Leadership Manage and execute content marketing strategies for Raven Labs, Unledgered, and client brands Own and update all company marketing collateral in line with brand and service offerings Optimise content for reach, engagement, and lead generation Track marketing performance and share recommendations Sales & Pre-Sales Support Attend sales/pre-sales meetings with professionalism Prepare proposals, tenders, and quotes in collaboration with technical teams Support onboarding of new customers Technical & Project Coordination Bridge communication between clients and internal/external technical teams Oversee project timelines, deliverables, and quality Gather requirements, define scope, and ensure alignment with customer expectations Administrative & Operational Support Handle admin tasks: scheduling, travel bookings, CRM/ERP updates, and basic finance support Improve and document scalable processes Proactively suggest automation and process improvements Qualifications Customer-Centric Mindset: genuinely cares about customer outcomes Strong Communication & Presentation: fluent English, confident in camera-on meetings Organisational Skills: handles multiple priorities with discipline Proactive & Entrepreneurial: acts like an owner, drives results Tech-Savvy: comfortable with CRM, ERP, and marketing tools Flexibility & Learning Orientation: adapts quickly, eager to grow Cultural Expectations Camera-on culture for all virtual meetings Flexible with hours — customer and business needs first Commitment to Raven Labs’ long-term growth and shared success 📌 Apply here (mandatory): https://docs.google.com/forms/d/e/1FAIpQLSe0sZjDkueJouTDU7dREhFmAzU5KSyKIes78IXYGGA48IBGKA/viewform?pli=1 ⚠️ Applications via comments, messages, or CVs alone will NOT be considered. Are you ready to own client success, drive growth, and lead with impact? Apply now and let’s build the future together!