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5 Job openings at Rapport IT Services
US IT Recruiter

Bengaluru, Karnataka

2 - 1 years

INR Not disclosed

Remote

Full Time

Job Summary: We are looking for a dynamic and enthusiastic US IT Recruiter with around 2 years of experience in full-cycle technical recruiting in US Market. The ideal candidate will have a strong understanding of the IT industry, sourcing strategies, and the ability to build relationships with candidates. Key Responsibilities: Manage the end-to-end recruitment cycle for IT positions (Sourcing to onboarding) Source candidates through various channels including job boards, LinkedIn, networking, and internal databases Screen, interview, and assess candidates to ensure technical and cultural fit Coordinate and schedule interviews with hiring managers and clients Negotiate salary, benefits, and other terms with candidates Maintain applicant tracking system (ATS) and ensure timely updates Build a strong pipeline of qualified candidates for current and future needs Foster long-term relationships with candidates. Required Skills & Qualifications: Bachelor’s degree in engineering or related field. Minimum 2 years of experience in IT recruitment (preferably in a staffing/MSP environment) Hands-on experience with sourcing techniques (Boolean search, X-ray search, etc.) Familiarity with ATS systems and job portals (Dice, Monster, Indeed, LinkedIn, etc.) Understanding of various IT technologies and job functions (developers, QA, DevOps, cloud, etc.) Strong communication and interpersonal skills Ability to manage multiple requisitions simultaneously Job Type: Full-time Benefits: Paid time off Education: Bachelor's (Preferred) Experience: Recruiting: 1 year (Preferred) Location: Bangalore, Karnataka (Preferred) Shift availability: Night Shift (Required) Work Location: Remote

IT Recruiter

Tiruchchirappalli, Tamil Nadu

2 years

Not disclosed

Remote

Full Time

Job Summary: We are looking for a dynamic and enthusiastic US IT Recruiter with around 2 years of experience in full-cycle technical recruiting in US Market. The ideal candidate will have a strong understanding of the IT industry, sourcing strategies, and the ability to build relationships with candidates. Key Responsibilities: Manage the end-to-end recruitment cycle for IT positions (Sourcing to onboarding) Source candidates through various channels including job boards, LinkedIn, networking, and internal databases Screen, interview, and assess candidates to ensure technical and cultural fit Coordinate and schedule interviews with hiring managers and clients Negotiate salary, benefits, and other terms with candidates Maintain applicant tracking system (ATS) and ensure timely updates Build a strong pipeline of qualified candidates for current and future needs Foster long-term relationships with candidates. Required Skills & Qualifications: Bachelor’s degree in engineering or related field. Minimum 2 years of experience in IT recruitment (preferably in a staffing/MSP environment) Hands-on experience with sourcing techniques (Boolean search, X-ray search, etc.) Familiarity with ATS systems and job portals (Dice, Monster, Indeed, LinkedIn, etc.) Understanding of various IT technologies and job functions (developers, QA, DevOps, cloud, etc.) Strong communication and interpersonal skills Ability to manage multiple requisitions simultaneously Job Type: Full-time Benefits: Paid time off Work Location: Remote

IT Recruiter

Tiruchchirāppalli

2 years

INR 2.4 - 2.425 Lacs P.A.

Remote

Full Time

Job Summary: We are looking for a dynamic and enthusiastic US IT Recruiter with around 2 years of experience in full-cycle technical recruiting in US Market. The ideal candidate will have a strong understanding of the IT industry, sourcing strategies, and the ability to build relationships with candidates. Key Responsibilities: Manage the end-to-end recruitment cycle for IT positions (Sourcing to onboarding) Source candidates through various channels including job boards, LinkedIn, networking, and internal databases Screen, interview, and assess candidates to ensure technical and cultural fit Coordinate and schedule interviews with hiring managers and clients Negotiate salary, benefits, and other terms with candidates Maintain applicant tracking system (ATS) and ensure timely updates Build a strong pipeline of qualified candidates for current and future needs Foster long-term relationships with candidates. Required Skills & Qualifications: Bachelor’s degree in engineering or related field. Minimum 2 years of experience in IT recruitment (preferably in a staffing/MSP environment) Hands-on experience with sourcing techniques (Boolean search, X-ray search, etc.) Familiarity with ATS systems and job portals (Dice, Monster, Indeed, LinkedIn, etc.) Understanding of various IT technologies and job functions (developers, QA, DevOps, cloud, etc.) Strong communication and interpersonal skills Ability to manage multiple requisitions simultaneously Job Type: Full-time Benefits: Paid time off Work Location: Remote

ForgeRock Support Engineer (L3)

Bengaluru, Karnataka

0 - 2 years

INR 10.5 - 17.0 Lacs P.A.

Remote

Full Time

Essential Functions: Support CIAM architecture, physical design, and technology strategy. Triage and resolve P3/P4 tickets related to ForgeRock CIAM components. Conduct daily application health checks and sanity testing. Support integration and troubleshooting of Social Identity Providers (IDPs). Participate in incident management and root cause analysis. Attend command center calls and provide real-time issue updates. Collaborate with internal teams (e.g., BEC, CEC, AlwaysON) for issue resolution. Maintain and update technical documentation and knowledge base articles. Generate operational and performance reports as needed. Ensure smooth transition of project deliverables to support CIAM operations teams. Handle escalated cyber incidents for CIAM Operations team, handling DDoS attacks, etc. Required Education and Experience: Bachelor's degree in Information Technology, Computer Science, Business or related field • Minimum of 5 years with IAM, inclusive of a minimum of 2 years of experience leading technical initiatives/teams. • Solid experience with ForgeRock Access Management, Directory Services, Identity Management, and Identity Gateway Knowledge & Skills: Hands-on experience with ForgeRock Identity Platform (AM, IDM, DS, IG). Strong understanding of CIAM concepts, protocols (SAML, OAuth2, OIDC), and directory services (LDAP). Experience with incident and ticket management tools (e.g., ServiceNow, Jira). Familiarity with monitoring tools and log analysis. (e.g. Datadog) Experience supporting CI/CD Pipelines (e.g. Github, Gitlab) Skilled in maintaining documentation (e.g JIRA, Confluence) Skilled in basic scripting (e.g. Python, Javascript) Skilled in coordinating configuration and code changes with the IDP engineering teams and other applications teams Knowledge in supporting deployment from stage and production Job Type: Full-time Pay: ₹1,050,000.00 - ₹1,700,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Work from home Shift: Rotational shift Work Days: Monday to Friday Work Location: Hybrid remote in Bangalore, Karnataka Application Deadline: 24/07/2025 Expected Start Date: 11/08/2025

IAM Operations Lead(CIAM)

Bengaluru, Karnataka

5 years

INR 15.0 - 23.80354 Lacs P.A.

Remote

Full Time

Essential Functions: Set direction and establish plans for 24x7 IAM/CIAM Operations. Lead and coordinate incident triage and escalation processes across teams and stakeholders. Oversee 24x7 operations, ensuring seamless CIAM support and rapid response across multiple global regions. Provide architectural-level oversight on IAM solutions and integrations, ensuring alignment with enterprise security standards. Support consumer-facing IAM (CIAM) platforms and solutions, with deep understanding of usability and security trade-offs. Develop an understanding of the key business deliverables required for each program and the associated dependencies. Responsible for the overall success of the team's cybersecurity program. Responsible for developing and maintaining general process escalation, communication, and coordination with various stakeholders in a timely manner. Ensure that project expectations are developed and met on time, within budget, and within resource capacity. Manage dependencies within and across programs associated with program delivery on a technical and detailed level. Coordinate meetings and communication channels to resolve issues in a timely manner Coordinate planning, including interviews and the onboarding process. Prepare reporting of program/project status for leadership. Maintain up-to-date awareness of current and future trends, threats, and vulnerabilities to existing and new technologies. Required Education and Experience: Bachelor's degree in Information Technology, Computer Science, Business, or related field Minimum 5 years of experience in a professional service firm or as an IT/security project manager, with strong experience with cybersecurity applications and infrastructure implementation projects. Knowledge & Skills: Creative and innovative approach to optimize utilization of resources, leverage tools and adapt processes for greater efficiency and effectiveness. Hands-on experience with ForgeRock IAM suite (Access Management, Identity Gateway, Directory Services, etc.). Proven ability to manage IAM programs end-to-end with a program management mindset and strategic vision. Experienced in supporting multi-regional environments with varying compliance, localization, and operational needs. Strong incident management skills, with experience driving resolution of high-severity IAM-related events. Demonstrated leadership experience in both technical and project management capacities; PMP certification or equivalent is a plus. Strong written and oral communication and presentation skills with a collaborative and proactive style. Manage and guide the team with prioritization of workloads. Skilled in measuring the improvement of availability, reduction of high-priority incidents, better identification and reduction of recurring and chronic issues, and non-actionable events. Skilled in driving change management efforts needed to affect operational uplift, including adoption of new systems, programs, and process changes Skilled in understanding business vision and proactively determining strategies to support the business in achieving its goals Experience with ForgeRock is a plus PMP Certification is a plus Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,380,354.01 per year Benefits: Health insurance Leave encashment Paid sick time Work from home Schedule: Rotational shift US shift Supplemental Pay: Overtime pay Performance bonus Work Location: Hybrid remote in Bengaluru, Karnataka Application Deadline: 23/07/2025 Expected Start Date: 01/09/2025

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