Does the hustle and bustle of life excite you Are you able to create a loyal following, whilst handling the pace and keeping your team checked in Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Front Office Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Front Office Associate : -Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where front office initiatives & hotel targets are achieved -Supervises the front office team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Takes ownership to deliver an effective planned guest engagement programme -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Front Office Associate : -Experience in front office -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions with proven problem-solving capabilities offering support where required -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experience of working with IT systems on various platforms -Strong communication skills To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at girraj.goyal@radisson.com

Does the hustle and bustle of life excite you Are you able to create a loyal following, whilst handling the pace and keeping your team checked in Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Front Office Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Front Office Supervisor: -Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where front office initiatives & hotel targets are achieved -Supervises the front office team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Takes ownership to deliver an effective planned guest engagement programme -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Front Office Supervisor: -Experience in front office -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions with proven problem-solving capabilities offering support where required -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experience of working with IT systems on various platforms -Strong communication skills To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at girraj.goyal@radisson.com

Do you like keeping up appearances Can you keep up the pace and run our show As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling Can you keep up the pace and run our show Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Executive Housekeeper, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Executive Housekeeper: -Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Develops and implements plans where housekeeping initiatives & hotel targets are achieved -Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department -Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Establishes and delivers an effective programme that advances service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Executive Housekeeper: -Proven experience in housekeeping with strong problem-solving capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills

Ensure hotelis patrolled on a regular basis. Ensures allhotel entrances are locked and unlocked as per hotel policy. Maintainshotel key management procedures, and ensures that all keys are accounted for. Closes downfood and beverage outlets each night. Ensures allmeeting and exhibition rooms are secured. Completesdaily security log, including pertinent information from the shift. Orientsemployees to the department and hotel and provides on-the-job training on jobresponsibilities. Prioritisesand assigns work. Providesfeedback to the employee and Department Manager on the employee s workperformance of job responsibilities. Givespersonal attention, takes personal responsibility and uses teamwork whenproviding guest service and experience Listens,apologizes with empathy, finds a solution and follows through when resolvingguest problems Provides YesI Can! genuine hospitality and teamwork on an ongoing basis Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction Performsother duties required to provide the service brand behavior and genuinehospitality Ensure thatall employees follow safety rules and procedures. Takescorrective action where required to improve safety of the work areas. Keepsimmediate manager promptly and fully informed of all problems or unusualmatters of significance. Performs allduties and responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achieve the overall objectivesof this position. Maintains afavourable working relationship with all other company employees to foster andpromote co-operative and harmonious working climate. At all timeprojects a favourable image of Brand to the public. REQUIREMENTS Minimum ofone - three years work experience in the hotel industry in Security Minimum oneyear supervisory experience preferred High SchoolDegree required, Bachelor s degree preferred Able toresolve conflicts guests, supervisor and employee Able tocollaborate effectively with other hotel employees and managers to ensureteamwork Advanceknowledge of local security regulations Excellentorganizational skills Good oraland written communication skills

Does the hustle and bustle of life excite you Are you able to create a loyal following, whilst handling the pace and keeping your team checked in Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Front Office Duty Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Front Office Duty Manager: -Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where front office initiatives & hotel targets are achieved -Supervises the front office team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Takes ownership to deliver an effective planned guest engagement programme -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Front Office Duty Manager: -Experience in front office -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions with proven problem-solving capabilities offering support where required -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experience of working with IT systems on various platforms -Strong communication skills To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at girraj.goyal@radisson.com

Do you have an appetite for all things Food & Beverage Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Restaurant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Restaurant Manager: -Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries -Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved -Manages the food & beverage team fostering a culture of growth, development and performance within the department -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Delivers effective programmes that advance service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Restaurant Manager: -Proven experience in food & beverage service with excellent problem-solving capabilities -Excellent managerial skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills

Prepare and cook Tandoor dishes such as naan, kebabs, tikkas, and rotis as per standard recipes and presentation guidelines. Operate and maintain the Tandoor oven with proper safety and cleanliness. Assist in the mise-en-place for Tandoori cooking, including marination and portioning. Ensure proper storage, labeling, and rotation of food products. Maintain high standards of food hygiene and kitchen cleanliness in accordance with HACCP and food safety guidelines. Communicate effectively with senior chefs regarding food quality, inventory needs, and service updates. Follow all company policies and procedures regarding food preparation, sanitation, and equipment use. Support the kitchen team during busy periods and assist in other sections as needed. INDBOH

Are you our missing ingredient? Is cooking the spice of your life? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Chef de Partie: Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Chef de Partie: Experience in kitchen beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. Skills Fast-Paced Experience Show more Show less

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Duty Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Duty Manager: Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where front office initiatives & hotel targets are achieved Supervises the front office team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Takes ownership to deliver an effective planned guest engagement programme Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Duty Manager : Experience in front office Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. Skills Front Desk Management Fast-Paced Experience Fluent in English Show more Show less

Prepare and cook Tandoor dishes such as naan, kebabs, tikkas, and rotis as per standard recipes and presentation guidelines. Operate and maintain the Tandoor oven with proper safety and cleanliness. Assist in the mise-en-place for Tandoori cooking, including marination and portioning. Ensure proper storage, labeling, and rotation of food products. Maintain high standards of food hygiene and kitchen cleanliness in accordance with HACCP and food safety guidelines. Communicate effectively with senior chefs regarding food quality, inventory needs, and service updates. Follow all company policies and procedures regarding food preparation, sanitation, and equipment use. Support the kitchen team during busy periods and assist in other sections as needed. Skills Culinary Degree/Training Show more Show less

Key Responsibilities: Assist in the preparation and cooking of tandoor dishes, including kebabs, naan, roti, and other clay-oven specialties. Operate and maintain the tandoor oven in a safe and efficient manner. Prepare marinades, sauces, and mise-en-place as per recipes and instructions. Ensure proper storage and handling of food items in compliance with food safety standards. Maintain cleanliness and organization in the tandoor section and overall kitchen. Follow all health, hygiene, and safety guidelines. Assist senior chefs in daily kitchen operations and food preparation tasks. Minimize waste and contribute to cost control by following portion sizes and inventory practices. Communicate effectively with other kitchen team members to ensure timely service. INDBOH

Key Responsibilities: Assist in the preparation and cooking of tandoor dishes, including kebabs, naan, roti, and other clay-oven specialties. Operate and maintain the tandoor oven in a safe and efficient manner. Prepare marinades, sauces, and mise-en-place as per recipes and instructions. Ensure proper storage and handling of food items in compliance with food safety standards. Maintain cleanliness and organization in the tandoor section and overall kitchen. Follow all health, hygiene, and safety guidelines. Assist senior chefs in daily kitchen operations and food preparation tasks. Minimize waste and contribute to cost control by following portion sizes and inventory practices. Communicate effectively with other kitchen team members to ensure timely service. Skills Kitchen Safety Culinary Degree/Training Kitchen Tools Show more Show less

Key Responsibilities: Greet guests in a friendly and professional manner as they enter the restaurant or dining area. Manage guest reservations and maintain an accurate waitlist. Escort guests to their assigned tables and present menus. Answer guest inquiries regarding food, beverages, and services. Coordinate with waitstaff and kitchen team to ensure timely seating and guest satisfaction. Monitor dining room flow and maintain seating efficiency. Maintain cleanliness and organization of the hostess stand and entrance area. Assist with phone calls, take reservations, and provide general information. Handle guest complaints or direct them to the appropriate supervisor. Ensure a high level of hospitality and guest service at all times.

Do you like keeping up appearances Can you keep up the pace and run our show As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling Can you keep up the pace and run our show Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Housekeeping Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Housekeeping Manager: -Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved -Manages the housekeeping team fostering a culture of growth, development and performance within the department -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Delivers an effective programme that advances service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Housekeeping Manager: -Proven experience in housekeeping with excellent problem-solving capabilities -Excellent managerial skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills

Are you our missing ingredient Is cooking the spice of your life Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Chef de Partie: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Chef de Partie: -Experience in kitchen beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

AREAS OF RESPONSIBILITY At Radisson, one of our core culture beliefs is that “we grow talent, talent grows us”. As Assistant Manager, Development Planning & Feasibility, South Asia you will support the activities of the RHG APAC’s development team in the achievement of their goals by providing financial analysis of development projects, preparing financial and market models and various other development documents for prospective hotels. Whilst keeping track of major market trends, you will work with the Development team to ensure development proposals and financial documents are commercially sound, while keeping track of the project approval process through timely distribution of the appropriate documentation for approval. Job responsibilities: Conduct preliminary project due diligence to determine viability of new projects, including site inspection, market supply/demand analysis and review of third-party market and feasibility studies Undertake financial analysis of development opportunities through the project approval process including the preparation of initial proposals and presentations, pro forma financial forecasts and commercial terms for presentation to Owners / Investors Assist the SEAP and India based development team during the project approval process and prepare approval documentation Coordinate the project approval process on behalf of the SEAP and India development team Assist in preparing internal strategy presentations for regional and global management teams Identify hotel development opportunities through established industry contacts, networking with new industry contacts and market research Manage a comprehensive list of industry contacts, and assist in coordinating meetings with departments of hotels, tourism and hotel brokers / consultants etc Manage ongoing market monitoring and record keeping of projects under development and targeted new development locations and opportunities Updates and maintains all development templates including but not limited to initial proposals and PAF (Project Approval Form) Maintain strong internal relationships across the business to maintain an integrated approach to the production of proposals and related development documentation Support initial market reviews and project / market feasibility analysis. Minimum Experience At least 3 years of relevant experience gained from working within corporate office of a hotel company, hotel consultancy, hotel broker or real estate company. Bachelor’s degree preferred Financial modelling experience and good presentation skills Sound judgment with proven ability to build rapport and gain acceptance at all levels, and in all business units and regions. Knowledge of the hotel development process Knowledge of the real estate players and dynamics in India and South Asia markets Strong understanding of hotel branding and design Knowledge of Salesforce Show more Show less

Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Restaurant Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Restaurant Supervisor: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved Supervises the food & beverage team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Restaurant Supervisor: Experience in food & beverage service Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. Skills Fast-Paced Experience Show more Show less

Assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to. Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. Support and deliver on the strategies and objectives of the front office department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence. With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values. Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner. Establish and deliver an effective planned guest engagement programme, including environmental and conservation matters, which may include working with internal and external stakeholders on adhoc projects. Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Skills POS Systems Inventory Management Fluent in English Microsoft Office Point of Sale Opera Show more Show less

Respond to incoming resumes as appropriate Provides HR Consultants and/or Hotels with resumes which meet the position requirements Conducts screening interviews Achievement of Hotel financial goals (GOP) Employee satisfaction and retention Customer satisfaction and loyalty goals (Medallia Score, Comment Cards, annual quality review) Achieve goals for candidate and manager satisfaction Identify qualified candidates for open positions within a specified time frame Respond to incoming resumes as appropriate Provides HR Consultants and/or Hotels with resumes which meet the position requirements Conducts screening interviews Co-ordinates candidate interview schedules Updates candidates on status of selection process Drafts offer letters Screens and refers candidates Offers position to selected candidates Maintains current statistics on open and filled positions Tracks and summarises recruitment costs as necessary\ Assists in the co-ordination of responses to EEO complaints, WS&H, Union Relations and grievances by researching situations and gathering information as requested Maintains record keeping requirements of Workers’ Compensation as directed and provides necessary follow-up Ensures Return to Work programs are implemented and that all Workers Compensation cases are reported to Human Resources Manager Assists Department Heads in handling employee situations by counselling them in preparing of appropriate verbal and written communication to employee Assists the Human Resources Manager in ensuring the quality and consistency of performance appraisals by reviewing appraisals and counselling Supervisors on appraisals which do not conform to Brand’s standards Fosters positive attitude to Hotel and work environment by assisting the Human Resources Manager in planning and co-ordinating employee orientation, conducting training sessions and other ongoing programs Handles transfer or reclassification requests Utilises leadership skills and motivation techniques in order to maximise employee productivity and satisfaction Assists in the co-ordination of wage and performance review activities of the Hotel to ensure compliance with the law and control costs Informs employees of benefits, Hotel policies etc Conducts training sessions as requested Administers special employee promotions Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Maintains safe and secure environment for customers and employees Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment At all times projects a favourable image of the Hotel to the public Requirements Minimum of two years progressive human resources experience Bachelors degree preferred, certificate in related field required Prior work experience in a union environment including negotiation and local and regional rules Collaborate effectively with other hotel employees and managers to ensure teamwork Able to resolve conflicts with supervisors and employees Skills Fast-Paced Experience Microsoft Office Show more Show less

Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Sales Manager: Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where sales initiatives & hotel targets are achieved Supervises the sales team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Sales Manager: Experience in sales Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As the one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. Skills room sales Fast-Paced Experience Sales and Catering hotel Sales Show more Show less