Kochi, Kerala, India
Not disclosed
On-site
Full Time
Role Description This is a full-time on-site role for a Fullstack Developer - MERN Stack at Radiant Acemoney, located in Kochi. The Fullstack Developer will be responsible for developing and maintaining web applications, ensuring seamless integration of front-end and back-end components. Day-to-day tasks include writing clean, maintainable code, collaborating with cross-functional teams to design and implement new features, optimizing applications for maximum speed and scalability, and troubleshooting and debugging issues. Qualifications Proficiency in Full-Stack Development, encompassing both back-end and front-end technologies 3+ years of experience required Expertise in Back-End Web Development and Software Development Experience with Front-End Development, including proficiency in CSS Strong understanding of web development principles and best practices Excellent problem-solving skills and attention to detail Ability to work collaboratively in a team environment Bachelor's degree in Computer Science, Engineering, or a related field Experience with MERN Stack technologies (MongoDB, Express.js, React.js, Node.js) is highly desirable Experience in Micro service architecture development is highly desirable Show more Show less
Ernakulam, Kerala, India
Not disclosed
On-site
Full Time
Experience Level: 0 - 1 years. Education: Any Graduation Languages: Hindi(Mandatory) Location: Thrikkakara, Kochi Job Description: We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will play a crucial role in assisting customers with their onboarding process and providing ongoing support to ensure a seamless experience. Responsibilities: · Assist customers with the onboarding process, including account setup, verification, and documentation submission. · Respond promptly and efficiently to customer inquiries via phone, email, and chat, providing accurate information and guidance. · Troubleshoot and resolve customer issues and concerns, escalating complex cases to the appropriate team members when necessary. · Educate customers on our products, services, and features to optimize their usage and satisfaction. · Collaborate with internal teams, including product development and operations, to relay customer feedback and improve our services. · Stay up-to-date with industry trends, regulations, and best practices to provide informed assistance to customers. · Uphold company policies and procedures while delivering high-quality service and ensuring compliance with regulatory requirements. Qualifications: · Bachelor's degree in any field. · Fluent in Hindi · Excellent communication and interpersonal skills. · Strong problem-solving abilities and attention to detail. · Ability to multitask and prioritize in a fast-paced environment. · Basic knowledge of financial products and services preferred, but not required. · Prior experience in customer service or a similar role is a plus, but freshers are encouraged to apply. · Compensatory time off is provided for working on weekends and holidays. Show more Show less
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