13 Raci Jobs

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Director Job Description & Summary At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: PwC India is hiring for its Finance Transformation & Shared Services Advisory practice within One Consulting across various locations in India (Gurgaon, Bangalore, Mumbai). We are looking for experienced professionals (12+ years) having rich experience in FT/ GCC (global capability center) advisory, Shared services optimization & Operational excellence programs / projects. As part of this high-performing team, you will get an opportunity to work with a variety of Engagements in with local and global teams across industry verticals. You will be either leading or will be a part of large transformation programs and driving business impact Responsibilities Finance transformation Specific - Understanding of core finance processes viz PTP /OTC / RTR etc within and beyond the GCC/ GBS. . Understanding of Digital tools used across finance Core ERP & Bolt on solutions Understanding of transformation methodologies and 1 or many framework Experience with at least 1 Strategy to execution transformation program (More the better) Operating model assessment, design and roll out Ability to create Process Documentation (Maps / RACI / SLAs ) , Perform Time and motion studies / Manpower assessment Strong Power point , Excel and Visio skills Bonus to have experience with process mining (Own experience) Good understanding of technology and use cases in business Ideal candidate will meet Both FT requirements along with the common requirements however candidates with Either FT & SSOA + Common requirements can be considered Mandatory Skill Sets Lead a team - Lead project workstreams - Support with Business development - Coach and guide the project team - Manage timelines and resources on projects - Manage Project Economics Preferred skill sets: GBS offshore and FT experience required Years of experience required: 12+ Yrs Education qualification: CA/MBA/BE/B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Chartered Accountant Diploma, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Finance Transformation Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion + 36 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship No Government Clearance Required No Job Posting End Date Show more Show less

Key Responsibilities Position / Job Description : Working with the Functional Transformation and cross-functional teams to identify process improvement opportunities. Working with Transformation Champions, Team Leads, SMEs and Process Owners for selection of initiatives and projects. Conduct process discovery and opportunity qualification workshops that facilitate identifying and fulfilling initiative & project objectives. Leading and facilitating workshops with Delivery Business Units and Customer Stakeholders. Capture Pain Points, Customer Journeys, Prioritization Gather critical info from meeting with various stakeholder and publish report Create Process Maps and Process Documentation (Process Flow Maps , DILO, VSM Time and Motion Analysis etc.) Document Business process swim-lane views to capture and provide visual representations of ownership areas for the services delivered, clearly illustrating the responsibilities and roles of the various parties involved including any 3rd Party and partnering functions Participate in Process Deep Dive workshops with Ops teams, Client and 3rd Party to accurately capture book of work/scope and present findings back to the Management and the Client Engage with the teams to uncover & identify complex problems affecting capacity, efficiency and throughput. Design optimizations and solutions that identify & eliminate redundancies, standardize workflows, and streamline efficiencies Facilitate and coordinate the end-to-end implementation and deployment of identified solutions Evaluate enhancements and provide post-implementation support of defined solutions Provide timely reporting that demonstrate value creation of engagements Key Competencies: Experience in designing end-to-end (E2E) business process flows (BPMN) Swim-lane Process Maps with clear visibility to Service Ownership/Responsibilities (SIPOC, RACI), Inter-dependencies and Hand-Offs (Cycle Time) Process/Organizational Excellence (Six Sigma DMAIC, PDCA or similar concepts) Experience with BPM modeling tools (e.g. Visio, BlueWorks, Adonis, Celonis) Excellent Analytical and Debugging skills on problem Solving Detailed and concise written communication and documentation skills Exposure to automation / RPA and Data Tools Managed Networks / Telecom Industry / Domain knowledge Knowledge in networking concepts (ports and protocols) - DNS, DHCP, IP, PIP, TCP and OSI model, routing, switching, subnetting and network topologies , WLAN, VLAN, SDWAN tagging and configuration etc.

Extensive experience in business analysis and requirements gathering. Strong understanding of Salesforce CPQ data model, security model, and best practices. Ability to Capture and document Business requirement and functional requirements in detail Collaborate with technical team Abilty to transform requirement into User Stories Coordinate with SIT/UAT Collaborate with Business Change management for preparation of training Material and other documentations Experience with Salesforce CPQ reporting and dashboards. Collaborating with Scrum Master for Test Script creation, SIT, UAT testing SOQL, Excel Skills Basic Project Management Skills (to assist in planning, RACI, stakeholder governance) Data mapping and conversion Should have familiarity working as a BA for Salesforce CPQ Project Have Conducted UAT and led Demo for Business User Experience in Documentation(User Guides & SOP's) and Knoweledge transfer Ability to Capture and Visualise Business flow Should be able to identify ineffeciencies and process audit Key to conduct workshops with different teams across organization Salesforce Certified CPQ Specialist Salesforce Certified Business Analyst Must Have Must have Extensive experience in business analysis and requirements gathering. 'Strong understanding of Salesforce CPQ data model, security model, and best practices. SOQL, Excel Skills Basic Project Management Skills (to assist in planning, RACI, stakeholder governance) Should have familiarity working as a BA for Salesforce CPQ Project 'Experience with Salesforce CPQ reporting and dashboards.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

Oracle HCM Security Lead (Strategy)1 What You''ll Do Lead the transition to RBAC across Oracle HCM (Core HR, Payroll, Absence, Time, Talent) and downstream systems with complex integrations. Architect an end-to-end access governance framework , covering application, integration, and data warehouse layers including Databricks, OAC/OTBI, and 3rd-party data hubs. Define and standardize personas, access tiers, and Areas of Responsibility (AOR) with business process owners. Partner with data platform and analytics teams to align access policies across structured/unstructured data sources used for reporting, workforce intelligence, and ML. Integrate security policies with Okta and identity management tools , ensuring consistent enforcement across apps and data endpoints. Enable secure self-service analytics by implementing column- and row-level security within platforms like OTBI and Databricks, ensuring compliance with SOX, GDPR, and HIPAA. Manage security lifecycle for Oracle HCM and connected platformsprovisioning, auditing, change control, and SoD enforcement. Serve as the employee & candidate data access security authority , participating in solution design, release planning, and cross-functional governance reviews, consulting with legal, HRBPs, comms, and engineering security where applicable Basic Qualifications 10+ years of experience in enterprise security, application governance, or architecture roles with deep expertise in Oracle Fusion HCM and SaaS integration landscapes. Proven experience designing and implementing enterprise RBAC frameworks , with hands-on involvement across apps and data layers. Deep understanding of big data platforms (Databricks, Snowflake, etc.) and how access, classification, and lineage apply in modern data environments. Experience with analytics platform security including OTBI, OAC, and integration with business intelligence tools. Familiarity with identity federation and access policy integration via Okta, Azure AD, or similar tools. Strong understanding of compliance frameworks (SOX, GDPR, HIPAA) and ability to translate policies into technical access controls. Skilled communicator, capable of aligning technical security strategy with business priorities and presenting to senior leadership. Preferred Qualifications Experience with multi-phase Oracle HCM deployments or Workday-to-Oracle transitions. Exposure to data mesh or federated data ownership models . Background in data pipeline security and governance , especially in Databricks, Spark, or similar platforms. Strong knowledge of RACI, persona-based design , and data domain ownership strategies in global organizations. Demonstrated ability to build security into the SDLC , with tools and controls supporting agile SaaS environments.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain. Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems. Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented. WORK ON the impact OF changes AND modification OF systems. Ensure the optimization, validation, AND approval OF technology application TO customer products. Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints. WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain. Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems. Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented. WORK ON the impact OF changes AND modification OF systems. Ensure the optimization, validation, AND approval OF technology application TO customer products. Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints. WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

Your role and responsibilities : As an Associate Software Developer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In this role, your responsibilities may include: Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors. Build teams or writing programs to cleanse and integrate data in an efficient and reusablemanner, developing predictive or prescriptive models, and evaluating modelling results Required technical and professional expertise Develop/Convert the database (Hadoop to GCP) of the specific objects (tables, views, procedures, functions, triggers, etc.) from one database to another database platform Implementation of a specific Data Replication mechanism (CDC, file data transfer, bulk data transfer, etc.). Expose data as API Participation in modernization roadmap journey Analyze discovery and analysis outcomes Lead discovery and analysis workshops/playbacks Identification of the applications dependencies, source, and target database incompatibilities. Analyze the non-functional requirements (security, HA, RTO/RPO, storage, compute, network, performance bench, etc.). Prepare the effort estimates, WBS, staffing plan, RACI, RAID etc. . Leads the team to adopt right tools for various migration and modernization method Preferred technical and professional experience: You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences

Role & responsibilities Understand the in and outs of all relevant in-house products/projects. Work on requirements gathering through written and verbal communications with clients and onsite staff. Coordinate with onsite and co-located teams for designing solutions. Document the requirements, solutions for clients, and internal teams. Build process models, wireframes, and mockups for client/internal reviews. Show active participation in product release activities. Handle in-person presentations and webinars on product features.

Client interface for understanding the SOX IT General Controls as applicable to Application &Infrastructure operations Conducting assessment of existing processes and align them to COBiT 2018 standard. Conducting TOE and TOD for ITGCs Documentation of as-is SOX 404 IT General Controls as they are currently being executed in client environment. Identify process exceptions and risk with respect to materiality defined by the SOX controller. Evaluating 3rd parties and their ITGC environments by assessment of SSAE18 reports Create Process Summaries, Compliance runbooks and RCMs. Define RACI for Control owners, executioners etc. Work with Senior Management of the organization and business teams in getting assertions. Point of contact for the client compliance & IT audit team for provisioning SOX audit evidence within the SLAs defined. Provide strategic guidance& consulting support on implementation of SOX controls for Networks, Operating Systems, System Security, Backup & Recovery, Storage, BCP/DR Identify technical remediations for SOX 404 ITGC and create short term and long term roadmap for remediation Conducting regular training for technical teams for SOX control implementation & audits Should have worked on consulting/implementation & audit of SOX IT General Controls associated with IT Operations (Mandatory) CGEIT, COBiT Experience & COSO ERM execution (preferred) Excellent understand & experience in IT applications &infrastructure management which includes SDLC, App Security, DevOps, Networks, Data Centre Operations, Service Management/Service Desk, Server Management etc. Excellent understanding of IT Service Management processes. ITIL certified. Should be able to identify & report risks related to SOX ITGC design effectiveness & operational effectiveness gaps Should have experience in executing end-to-end SOX ITGC audit life cycle Exposure to other regulatory compliances such as Data Protection Act Candidate should have client facing experience B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: CISA/CGEIT/CISM/CISSP ISO 27001 Implementer, Lead Auditor ITIL V3.0