Ra Executive

Sending accurate quotation with in same day or next day and Regulatory Affairs documents to the customers within a week time.

Timely follow up by email and call with the customers on the quotation & samples.

Collaborate with the Sales Team for new business/inquiry generation.

Special attention on AVD projects & fulfilling

Make calls for sample & quote follow up.

Handling Technical queries or any issues promptly & effectively.

Timely resolve customers complaints / requests.

Efficiently process sample request for the clients with the help of sales team.

Ensure 100% of sample transactions are documented correctly in the system and generate monthly reports for analysis.

New product promotions.

Ensure that all sample distribution complies with relevant regulatory requirements (e.g., labelling, shipping restrictions).

Achieve 100% accuracy in Quote creation with no discrepancies or errors in product specifications, quantities, or pricing.

Maintain strong communication with Import and dispatch team to ensure timely order fulfilment.

Ensure that all original material labels are received from suppliers as per the order requirements.

CRM Entry at all the time, Quote, Order update, order loss update, Sample update, regulatory documents updates.

Monthly meeting should be presented jointly on all the work performed.