Quality Control - Team Leader

The Credit Control - Team Leader plays a pivotal role within our Loans group by delivering on specific tasks and requirements, making it an essential part of the team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Responsibilities include monitoring the team daily to ensure all SLAs are met, supervising processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation, ensuring adherence to QUALITY & QUANTITY SLAs, serving as the SME for complex process-related queries, implementing a robust Knowledge Management model, driving compliance with process-related policies, motivating and supporting team members, identifying training needs, and ensuring high team depth with trained backups for critical work queues. The ideal candidate should hold a Bachelor's degree with a minimum of 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Additionally, they should have knowledge of loan systems like Loan IQ, possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems, demonstrate strong problem-solving and investigative skills, maintain a strong risk and control mindset, understand investment banking products including loans, and be able to drive small to medium-sized projects successfully. Preferred qualifications for this role include a strong control mindset, adherence to a high degree of business ethics, in-depth experience in loan products and global markets, excellent communication skills, the ability to pick up complex systems architecture easily, and the capacity to drive global initiatives and effect change in a large organization.,