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Altran Ventures Pvt Ltd
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Quality Control Manager

Quality Control Manager

Altran Ventures Pvt Ltd

3 - 6 years

|

3 - 6 Lacs

Posted:1 day ago| Platform:

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Skills Required

quality testing quality assurance quality control

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Quality Monitoring & Auditing

Conduct regular inspections of guest rooms, public areas, restaurants, kitchens, and back-of-house areas.
Use checklists to evaluate cleanliness, maintenance, and service quality.
Report non-conformities and coordinate corrective actions with respective departments.
Verify that all hotel areas meet brand and hygiene standards.
Monitor guest reviews on online platforms and internal feedback systems.
Identify recurring issues and suggest preventive measures
Assist in resolving guest complaints related to service quality.
Support initiatives to improve guest satisfaction scores (GSS/NPS).
Ensure adherence to FSSAI, HACCP, and local health & safety regulations.
Check food handling, storage, and preparation areas for compliance.
Work with the kitchen and housekeeping teams to maintain cleanliness and sanitation

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Altran Ventures Pvt Ltd

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