Quality Analyst Internship in Gurgaon (Hybrid)

As a Call Auditor at this academic institution, your role will involve listening to sales calls in order to assess communication effectiveness and compliance. You will be responsible for evaluating the clarity and professionalism of sales pitches. Providing constructive feedback to sales representatives based on call audits will also be a key part of your responsibilities. Additionally, you will support managers in improving the skills of the sales team. Key Responsibilities: - Listen to sales calls to assess communication effectiveness and compliance. - Evaluate sales pitch clarity and professionalism. - Provide constructive feedback to sales reps based on call audits. - Support managers for skill improvement. - Help establish and maintain quality standards for sales interactions. - Assist in regular assessments to ensure performance meets benchmarks. - Analyze call audit data to identify trends and areas for improvement. - Collaborate with teams on strategies for enhancing sales performance. Qualifications Required: - Strong communication skills - Attention to detail - Analytical mindset - Ability to provide constructive feedback - Experience in data analysis or quality assurance is a plus Please note that this academic institution, Accredian, is dedicated to education and research in next-generation technologies like artificial intelligence, machine learning, and data science. Their vision is to be the catalyst in producing AI and data leaders of tomorrow. Through industry-focused programs ranging from 3 to 6 months, Accredian aims to equip working professionals with skill sets in machine learning and data science, providing a transformative learning experience to help them advance in their careers. As a Call Auditor at this academic institution, your role will involve listening to sales calls in order to assess communication effectiveness and compliance. You will be responsible for evaluating the clarity and professionalism of sales pitches. Providing constructive feedback to sales representatives based on call audits will also be a key part of your responsibilities. Additionally, you will support managers in improving the skills of the sales team. Key Responsibilities: - Listen to sales calls to assess communication effectiveness and compliance. - Evaluate sales pitch clarity and professionalism. - Provide constructive feedback to sales reps based on call audits. - Support managers for skill improvement. - Help establish and maintain quality standards for sales interactions. - Assist in regular assessments to ensure performance meets benchmarks. - Analyze call audit data to identify trends and areas for improvement. - Collaborate with teams on strategies for enhancing sales performance. Qualifications Required: - Strong communication skills - Attention to detail - Analytical mindset - Ability to provide constructive feedback - Experience in data analysis or quality assurance is a plus Please note that this academic institution, Accredian, is dedicated to education and research in next-generation technologies like artificial intelligence, machine learning, and data science. Their vision is to be the catalyst in producing AI and data leaders of tomorrow. Through industry-focused programs ranging from 3 to 6 months, Accredian aims to equip working professionals with skill sets in machine learning and data science, providing a transformative learning experience to help them advance in their careers.