Quality Analyst

1 years

2 - 3 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Quality Analyst – Training & Process

Company: Detailing Bull

Role Purpose

To ensure service quality by managing end-to-end processes and setting up structured training for all departments.

Key Responsibilities

  • Define and monitor end-to-end business processes and SOPs
  • Identify training needs for each department and create step-by-step training plans
  • Conduct new joinee training (1–2 days)
  • Train teams on car industry basics and Detailing Bull services
  • Plan refresher training for existing employees
  • Develop and manage a central training platform
  • Set up and manage the training department
  • Prepare technical, backend, and process training drafts
  • Lead a 6-month training & quality setup project with timelines

Skills & Experience

  • Strong quality, process, and training knowledge
  • Good communication and documentation skills
  • Experience in automobile/service industry preferred
  • Willing to travel if required

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Training & development: 1 year (Required)

Work Location: In person

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