Prepare and present monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements. Oversee the processing of invoices, payments, and receipts. Ensure timely and accurate billing and collections, and manage relationships with vendors and clients. Collaborate with department heads to develop and monitor budgets. Provide financial forecasts and assist in strategic planning to align financial goals with organizational objectives. Ensure adherence to accounting standards, regulatory requirements, and internal policies. Implement and monitor internal controls to safeguard company assets and maintain financial integrity. Lead and mentor the accounts team, providing guidance, training, and performance evaluations. Foster a collaborative and efficient work environment. Utilize accounting software and tools to streamline financial processes. Recommend and implement system improvements to enhance efficiency and accuracy. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person

Develop and implement strategies for the acquisition, maintenance, and decommissioning of vehicles. Monitor vehicle utilization to ensure maximum efficiency and availability. Coordinate with dispatch and operations teams to manage vehicle assignments and schedules. Establish and oversee preventive maintenance programs to minimize downtime and extend vehicle lifespan. Ensure compliance with all regulations regarding vehicle safety, emissions, and medical equipment standards. Maintain accurate records of all maintenance activities, inspections, and repairs. Develop and manage the fleet department budget, ensuring cost-effective operations. Identify and implement cost-saving initiatives without compromising service quality. Lead, mentor, and develop a team with leadership skills. Establish performance metrics and conduct regular evaluations to ensure team effectiveness. Promote a culture of safety, accountability, and continuous improvement within the fleet department. Manage relationships with vehicle manufacturers, service providers, and equipment suppliers. Coordinate with agencies and regulatory bodies to ensure compliance and address any issues. Collaborate with other departments, including HR, training, and operations, to align fleet activities with organizational goals. Prepare and present regular reports on fleet performance, maintenance activities, and budget status to senior management. Analyze data to identify trends, potential issues, and areas for improvement. Implement corrective actions based on analysis to enhance fleet operations. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person

1. ERC Management Oversee the day-to-day functioning of the emergency call center. Ensure round-the-clock staffing, smooth shift transitions, and adherence to standard operating procedures (SOPs). Monitor call traffic and resource availability. Supervise emergency triaging, call routing, and escalation management. 2. Team Leadership & Development Lead, mentor, and supervise call center managers, supervisors, and agents. Conduct regular training, drills, and performance reviews. Ensure staff are well-versed in emergency protocols, communication standards, and CRM tools. 3. Performance Monitoring Track KPIs: Call answer time, dispatch time, case closure rate, feedback score, etc. Analyze call center data for continuous improvement. Generate and present daily/weekly/monthly performance reports to management. 4. Quality & Compliance Ensure adherence to healthcare communication guidelines, regulatory norms, and data privacy policies. Coordinate internal audits and take corrective actions for non-compliance. Handle escalations, grievances, and emergency service complaints. 5. Coordination & Stakeholder Management Liaise with ambulance fleet managers, hospital networks, government health departments, and emergency responders. Act as a point of contact during major events, disasters, or VIP movements. Technology & System Oversight Oversee implementation and maintenance of call center software, GIS, CRM, and IVR systems. Work with IT team to ensure uptime and resolve technical issues. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 7400519304

Payroll Administration: Oversee and manage the accurate processing of payroll for all employees, ensuring timely payment and compliance with federal, state, and local payroll regulations. Timekeeping Systems: Implement and maintain timekeeping systems to track employee hours, overtime, and leave balances accurately. Payroll Reconciliation: Conduct regular audits of payroll data to identify discrepancies and ensure accuracy in payroll processing. Reporting: Prepare and analyze payroll reports for management, including labor costs, overtime, and tax liabilities. Regulatory Compliance: Ensure compliance with all employment laws, regulations, and organizational policies, including those related to wage and hour laws, employee benefits, and safety standards. Policy Development: Develop, update, and implement HR policies and procedures in alignment with current laws and best practices. Training and Education: Conduct training sessions for staff on compliance-related topics, including workplace safety, harassment prevention, and other legal requirements. Record Keeping: Maintain accurate employee records and documentation in accordance with legal requirements and organizational policies. Conflict Resolution: Address employee inquiries and grievances related to payroll and compliance issues, providing guidance and support in conflict resolution. Performance Management: Collaborate with management to implement performance management systems that align with organizational goals and compliance standards. Employee Engagement: Promote a positive work environment by fostering employee engagement initiatives and encouraging open communication. Collaboration with Leadership: Partner with executive leadership to align HR strategies with business objectives and ensure effective implementation of HR initiatives. Workforce Planning: Analyze workforce data to identify trends, forecast staffing needs, and implement strategies for talent acquisition and retention. Process Improvement: Identify opportunities to streamline payroll and compliance processes, enhancing efficiency and effectiveness. Technology Utilization: Leverage HR software and tools to improve payroll processing and compliance tracking. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Morning shift Language: English (Preferred) Work Location: In person

Providing empathetic, calm, and professional psychological support to distressed callers (victims, family members, bystanders). Conducting rapid psychosocial assessments in high-pressure emergencies. Guiding callers through basic psychological first aid and emotional coping strategies. Identifying callers at risk of severe trauma or self-harm and activating appropriate referral plans. Collaborating with emergency dispatchers, medical teams, police, and fire services to ensure callers’ mental well-being is supported. Delivering psychoeducation during calls to normalize emotional responses and provide immediate comfort. Maintaining accurate, confidential records of calls, including mental health observations and referral actions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person

Applicants who can relocate anywhere in Madhya Pradesh should only apply. Responsible for Operations of 108 Ambulances in the assigned district(s). Leading Team on the operational area. Responsible for Partner relations, leveraging Govt. Relations in the Districts. Adhere to SLAs on conduct Executive Committee meeting with the District Collectors. Represent JAES once in every quarter. In all review meetings in the District conducted by Govt. Authorities Handling operations issues and escalations from key stake holders in the District. Maintaining good Relations in Hospital to ensure prompt care of patients taken by 108 ambulances Responsible for handling maximum emergencies possible in the assigned territory through the optimum utilization of available resources through proper manpower planning & positioning. Coordination with fleet team to ensure maximum uptime of ambulances. Effectively managing and motivating ground staff for smooth operations. Ensure cordial relations with the Media, conduct Press meets periodically, and ensure optimal media coverage of about 108 services in the assigned area of operations. Develop comprehensive plans to conduct EM training programs in the assigned territory. Conducting brand awareness activities, public engagement activities, Presentations, and Events, etc. Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and effectively manage vendor relations for smooth operations. Driving Key Initiatives for strengthening operations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Applicants who can relocate anywhere in Madhya Pradesh should only apply. Responsible for Operations of 108 Ambulances in the assigned district(s). Leading Team on the operational area. Responsible for Partner relations, leveraging Govt. Relations in the Districts. Adhere to SLAs on conduct Executive Committee meeting with the District Collectors. Represent JAES once in every quarter. In all review meetings in the District conducted by Govt. Authorities Handling operations issues and escalations from key stake holders in the District. Maintaining good Relations in Hospital to ensure prompt care of patients taken by 108 ambulances Responsible for handling maximum emergencies possible in the assigned territory through the optimum utilization of available resources through proper manpower planning & positioning. Coordination with fleet team to ensure maximum uptime of ambulances. Effectively managing and motivating ground staff for smooth operations. Ensure cordial relations with the Media, conduct Press meets periodically, and ensure optimal media coverage of about 108 services in the assigned area of operations. Develop comprehensive plans to conduct EM training programs in the assigned territory. Conducting brand awareness activities, public engagement activities, Presentations, and Events, etc. Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and effectively manage vendor relations for smooth operations. Driving Key Initiatives for strengthening operations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Team Oversight & Scheduling: Lead, motivate, and support agents; maintain optimal staffing levels; manage breaks and shift coverage in a 24/7 environment. Monitoring & Reporting: Track KPIs like response time, resolution time, quality scores, and client satisfaction; prepare and deliver performance reports. Escalation Handling: Serve as the escalation point for serious or complex cases; collaborate quickly with internal departments and external clients to resolve emergencies. Coaching & Quality Assurance: Conduct live and post-call audits, provide targeted micro‑coaching on urgency handling, communication quality, protocol adherence, and accurate documentation. Training & Development: Create specialized training for emergency procedures, adherence to legal/regulatory guidelines, empathy skills, and stress resilience. Client Satisfaction & Relationship Management: Act as liaison with clients to align processes, update on critical incidents, resolve contractual issues, and foster trust. Quality & Process Improvement: Analyze performance metrics for shrinkage, attrition, protocol breaches, and design improvement plans; optimize workflows to minimize delays. Floor Support & Contingency Management: Be present on shift floor to support agents during peak emergencies; coordinate contingency plans for unexpected call spikes or system outages. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person Speak with the employer +91 7400519304

Track KPIs like response time, resolution time, quality scores, and client satisfaction; prepare and deliver performance reports. Supervise and manage a team of emergency response personnel (EMTs, drivers). Ensure adherence to response time benchmarks and protocols during emergency calls. Monitor daily ambulance operations, readiness, and shift schedules. Conduct regular training, drills, and performance reviews for team members. Liaise with control room, hospital networks, and local authorities during emergencies. Ensure all ambulances are adequately equipped, clean, and maintained. Handle on-ground conflict resolution and escalate critical issues to higher management. Maintain accurate records of incidents, response times, and operational metrics. Promote a culture of safety, efficiency, and compassion in all field operations. Perform audits and surprise checks to ensure compliance with SOPs. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Payroll Administration: Oversee and manage the accurate processing of payroll for all employees, ensuring timely payment and compliance with federal, state, and local payroll regulations. Timekeeping Systems: Implement and maintain timekeeping systems to track employee hours, overtime, and leave balances accurately. Payroll Reconciliation: Conduct regular audits of payroll data to identify discrepancies and ensure accuracy in payroll processing. Reporting: Prepare and analyze payroll reports for management, including labor costs, overtime, and tax liabilities. Regulatory Compliance: Ensure compliance with all employment laws, regulations, and organizational policies, including those related to wage and hour laws, employee benefits, and safety standards. Policy Development: Develop, update, and implement HR policies and procedures in alignment with current laws and best practices. Training and Education: Conduct training sessions for staff on compliance-related topics, including workplace safety, harassment prevention, and other legal requirements. Record Keeping: Maintain accurate employee records and documentation in accordance with legal requirements and organizational policies. Conflict Resolution: Address employee inquiries and grievances related to payroll and compliance issues, providing guidance and support in conflict resolution. Performance Management: Collaborate with management to implement performance management systems that align with organizational goals and compliance standards. Employee Engagement: Promote a positive work environment by fostering employee engagement initiatives and encouraging open communication. Collaboration with Leadership: Partner with executive leadership to align HR strategies with business objectives and ensure effective implementation of HR initiatives. Workforce Planning: Analyze workforce data to identify trends, forecast staffing needs, and implement strategies for talent acquisition and retention. Process Improvement: Identify opportunities to streamline payroll and compliance processes, enhancing efficiency and effectiveness. Technology Utilization: Leverage HR software and tools to improve payroll processing and compliance tracking. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Language: English (Preferred) Work Location: In person

Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Applicants who can relocate anywhere in Madhya Pradesh should only apply. Responsible for Operations of 108 Ambulances in the assigned district(s). Leading Team on the operational area. Responsible for Partner relations, leveraging Govt. Relations in the Districts. Adhere to SLAs on conduct Executive Committee meeting with the District Collectors. Represent JAES once in every quarter. In all review meetings in the District conducted by Govt. Authorities Handling operations issues and escalations from key stake holders in the District. Maintaining good Relations in Hospital to ensure prompt care of patients taken by 108 ambulances Responsible for handling maximum emergencies possible in the assigned territory through the optimum utilization of available resources through proper manpower planning & positioning. Coordination with fleet team to ensure maximum uptime of ambulances. Effectively managing and motivating ground staff for smooth operations. Ensure cordial relations with the Media, conduct Press meets periodically, and ensure optimal media coverage of about 108 services in the assigned area of operations. Develop comprehensive plans to conduct EM training programs in the assigned territory. Conducting brand awareness activities, public engagement activities, Presentations, and Events, etc. Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and effectively manage vendor relations for smooth operations. Driving Key Initiatives for strengthening operations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

Applicants who can relocate anywhere in Madhya Pradesh should only apply. Responsible for Operations of 108 Ambulances in the assigned district(s). Leading Team on the operational area. Responsible for Partner relations, leveraging Govt. Relations in the Districts. Adhere to SLAs on conduct Executive Committee meeting with the District Collectors. Represent JAES once in every quarter. In all review meetings in the District conducted by Govt. Authorities Handling operations issues and escalations from key stake holders in the District. Maintaining good Relations in Hospital to ensure prompt care of patients taken by 108 ambulances Responsible for handling maximum emergencies possible in the assigned territory through the optimum utilization of available resources through proper manpower planning & positioning. Coordination with fleet team to ensure maximum uptime of ambulances. Effectively managing and motivating ground staff for smooth operations. Ensure cordial relations with the Media, conduct Press meets periodically, and ensure optimal media coverage of about 108 services in the assigned area of operations. Develop comprehensive plans to conduct EM training programs in the assigned territory. Conducting brand awareness activities, public engagement activities, Presentations, and Events, etc. Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and effectively manage vendor relations for smooth operations. Driving Key Initiatives for strengthening operations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person