Quality Analyst - Catalog Analyst

2 - 5 years

1 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: 1. Conduct quality checks as per the defined sampling structure 2. Conduct feedback sessions and document 3. Connect with client stakeholders to ensure Quality framework and parameters are up to date 4. Conduct quality calibration sessions with client and update the team accordingly 5. If there is a possible default on SLAs or quality, flag the escalation in time to the stakeholders (internal and client). Preferred candidate profile: 1. Must have experience as Quality Analyst/ lead etc 2. Must be flexible to meet business requirements. 3. Proficient in MS Office tools. 4. Strong written and oral communication skills in English is critical for the role. 5. Strong business communication skills to communicate with internal or external stakeholders clearly and concisely. 6. Good logical thinking and problem-solving ability. 7. Ability to understand a problem, perform root cause analysis and identify constraints to recommend a solution. 8. Ability to deal with ambiguity; use discretion and judgement to take decisions on critical business tasks based on available information. 9. Think beyond standard tasks to simplify or automate.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Venpa Staffing logo
Venpa Staffing

Staffing and Recruitment

Sample City

RecommendedJobs for You