Quality Analyst - BPO ONLY

2 years

3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title- Quality Analyst Function - Call Centre Working time 6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed off

Minimum Education Graduate Work Experience 2 Years - 8 Years Minimum 2 yrs. of experience as Quality Analyst on papers BPO ONLY. Gender Female/ Male

Job Role - Can communicate in Hindi and English both. Call Audit (1) Live Call (2) Recorded Calls Team Strength Call Duration What is AHT? How to share Feedback Call Calibration No of calls audit What is your feedback mechanism? Basic Excel Knowledge DIP Check Knowledge

Job Type: Full-time

Pay: ₹30,000.00 - ₹33,000.00 per month

Work Location: In person

Speak with the employer
+91 8867151186

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