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Qa Tester (Kore AI)

Qa Tester (Kore AI)

Intelli Search Services

2 - 6 years

10 - 15 Lacs

Hyderabad

Posted:-1 days ago| Platform:

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Skills Required

QA methodology Kore Ai NLP Chatbot software testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: QA Kore.ai

Location: Hyderabad

Experience: 2 to 5 years

Employment Type: Full-time

About the Role

We are seeking a detail-oriented and proactive QA with Kore.ai experience to join our Conversational AI team. In this role, you will be responsible for testing AI-driven bots across multiple platforms including chat interfaces and voice channels

Key Responsibilities

Understand and validate conversation flows, intents, entities, and bot behavior across chatbot and voicebot use cases.
Design and execute test cases, scenarios, and test data for conversational interfaces (text and voice).
Perform functional, regression, integration, and user acceptance testing (UAT) of chatbot and voicebot implementations.
Test omnichannel bot behavior on platforms such as web, WhatsApp, MS Teams, Google Assistant, IVR, etc.

Required Skills & Qualifications

25 years of QA experience, with at least 1–2 years in testing chatbots and/or Voicebot built on Kore.ai platform
Familiarity with Conversational AI platforms, primarily Kore.ai
Strong understanding of NLU/NLP concepts.
Excellent analytical, communication, and troubleshooting skills.

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