QA Manager

Role & responsibilities-

- Accountable for the daily operations of the jewelry business, ensuring efficient and effective workflow.

- Consistently achieve desired business outcomes by planning, coordinating, and overseeing resources.

- Work closely with the Business Head of New Services to define business-specific goals that align with the overall business strategy.

- Cascade goals to the team, ensuring clear understanding and alignment, and monitor progress towards achievement.

- Lead key projects and implement changes within the jewelry business, driving successful execution.

- Maintain a strong operational focus by working with first- and second-level leadership, ensuring consistent results aligned with company values (process adherence, integrity, respect, teamwork, and results).

- Coach first-line leaders to enhance their effectiveness.

- Establish and implement robust processes and systems to ensure operational efficiency and quality.

- Ensure strict adherence to established processes and systems across all operations.

- Evaluate the effectiveness of existing processes and continuously identify and implement improvements to optimize performance and deliver better results.

- Develop a deep understanding of the business environment and market dynamics.

- Collaborate with leadership to define business strategies and communicate the strategic direction to the team.

- Take a leadership role in the implementation of strategic initiatives, working across functions to translate strategy into tangible results.

- Monitor changing business conditions and adapt strategies and operations to meet evolving customer needs.

- Leverage proven expertise in jewelry manufacturing QC, with hands-on experience in quality management and control processes.

- Ensure adherence to industry standards and QC protocols throughout the production process.

- Utilize strong analytical skills to assess production quality, identify areas for improvement, and implement corrective actions.

- Successfully complete projects that require inter-departmental cooperation, fostering effective collaboration and communication.

- Lead and manage cross-functional projects, ensuring timely and successful completion.

Preferred candidate profile-

- Minimum 10+ years of overall experience.

- Proven expertise in jewelry manufacturing QC, with hands-on experience in quality management and control processes.

- In-depth understanding of industry standards, QC protocols, and production processes.

- Strong analytical skills, with the ability to assess production quality, identify areas for improvement, and take corrective action.

- Proven track record of successfully completing projects that required inter-departmental cooperation.

Skills and Competencies:

- Leadership and Team Management: Ability to lead, motivate, and develop teams.

- Strategic Thinking and Planning: Ability to develop and implement effective business strategies.

- Operational Management: Strong understanding of operational processes and systems.

- Quality Control and Assurance: Expertise in jewelry manufacturing QC and industry standards.

- Analytical and Problem-Solving Skills: Ability to analyze data, identify issues, and develop solutions.

- Communication and Interpersonal Skills: Excellent verbal and written communication skills, and ability to build strong relationships.

- Project Management: Ability to manage and execute projects effectively.

- Process Improvement: Ability to identify and implement process improvements.

- Adaptability and Flexibility: Ability to adapt to changing business conditions and priorities.