QA Lead

QA Lead

Location:

Company Overview:

Founded over 15 years ago, we are a trusted messaging leader for businesses worldwide.
We serve customers across industries, including contact centers, financial services, higher education, retail, staffing, and wellness.

Our commitment:

Learn more: www.sms-magic.com
Watch our company overview: YouTube

About the Role:

QA Lead

Roles and Responsibilities:

Test Strategy Planning

• Define and implement QA strategies, test plans, and test cases.
• Identify key test scenarios based on functional and non-functional requirements.
• Establish test automation frameworks and tools where applicable.

Leadership Team Management

• Lead, mentor, and guide a team of QA engineers.
• Assign tasks, monitor progress, and ensure timely project delivery.
• Conduct regular QA training sessions and knowledge-sharing activities.

Testing Execution Defect Management

• Perform functional, regression, integration, performance, and security testing.
• Collaborate with developers to identify, log, and track defects to resolution.
• Ensure proper documentation of test cases, test scripts, and test reports.
• Work closely with development teams for efficient bug resolution.

Process Improvement Automation

• Drive test automation efforts to improve efficiency and reduce manual effort.
• Implement CI/CD pipelines for continuous testing and delivery.
• Optimize QA processes and ensure compliance with industry standards.

Collaboration Stakeholder Communication

• Work closely with product managers, developers, customer success, and business teams to understand requirements.
• Provide regular QA status updates and risk assessments.
• Advocate for best QA practices across the organization.

Qualifications and Skills:

Technical Skills:

• Testing Methodologies:

  Agile, Scrum, Waterfall

• Tools:

  Selenium, JIRA, Postman, JMeter

• Automation:

  Hands-on experience in test automation (Selenium, Cypress, or similar)

• Programming Languages:

  Java, Python, JavaScript (for automation scripts)

• CI/CD:

  Experience with Jenkins, Git, Docker

• API Testing:

  REST/SOAP API testing using Postman or similar tools

• Performance Testing:

  Load testing using JMeter or similar tools

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent leadership and team management skills
• Effective communication and collaboration
• Ability to work in a fast-paced, agile environment

Key Result Areas:

• Successful implementation of QA automation and process improvements
• Reduction in defect leakage and increased test coverage
• Improved product quality and user experience
• Effective team leadership and collaboration across departments

Why Join Us

• Be part of a company that drives innovation in business messaging.
• Lead and shape QA processes in a fast-paced, agile environment.
• Work with a collaborative team dedicated to building high-quality software.
• Opportunity to contribute to product excellence and customer satisfaction.