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TekWissen
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Project Manager

Project Manager

TekWissen

3 - 6 years

4 - 5 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Data analysis and reporting capabilities Project coordination expertise Strong documentation skills Excellent analytical and problem-solving skills Strong process management experience Stakeholder management experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview:

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Project Manager

Key job responsibilities:

Process Management and Standardization (30% time)

Develop and maintain comprehensive SOPs for all HRSI program operations
Establish quality control mechanisms for process adherence
Design and implement process improvement initiatives
Maintain process documentation library
Create templates and tools for consistent execution

Systems Integration and Workflow Optimization (25% time)

Coordinate with cross-functional teams to align program processes
Integrate program workflows with existing systems
Streamline information flow between stakeholders
Develop and maintain integration protocols
Create efficient handoff procedures between teams
Monitor and optimize integrated workflows

Data Management and Analytics (25% time)

Design and manage data collection frameworks
Develop reporting templates and dashboards
Conduct regular data analysis and trend identification
Prepare periodic performance reports
Maintain data quality and consistency
Generate insights for program improvement
Support impact measurement and reporting

Case Management Support (20% time)

Coordinate case escalation process
Track case progress and ensure timely resolution
Maintain case documentation and records
Facilitate communication between stakeholders
Support business POCs in case management - Monitor case trends for process improvement

Required Skills:

Strong process management experience
Excellent analytical and problem-solving skills
Data analysis and reporting capabilities
Strong documentation skills
Stakeholder management experience
Project coordination expertise

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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Project Manager