0 years

1 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility

  • Make outbound calls to candidates and potential leads in Hindi.
  • Explain services and answer customer inquiries.
  • Generate New Candidates' or Old Candidates' information for follow-up.
  • Handle customer complaints or issues with empathy and professionalism.
  • Maintain up-to-date knowledge of Project Requirements.
  • Ensure candidate's satisfaction through effective communication and resolution of queries.

Required Skill

  • Fluent in Hindi; proficiency in English is a plus

  • Proven experience as a telecaller or similar customer service role (preferred but not mandatory).
  • Strong verbal communication skills.
  • Basic knowledge of computer operations (MS Office).
  • Ability to work in a team and work with a large audience.
  • High school diploma or equivalent; a college degree is a plus.

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