Program/Project Manager

As a Software Program/Project Manager at Quest Global, you will be an integral part of our Engineering team, specifically focusing on the development of intelligent Distribution Center Order Fulfillment Software Solutions. Your primary responsibilities will include ensuring the successful delivery, quality, and budget management of software execution projects. You will be tasked with creating, communicating, and maintaining project plans and schedules, managing scope and change control, and coordinating customer deliverables. Moreover, you will oversee project/program operations with a focus on Business Excellence aspects such as revenue, cost management, Quest branding, resource utilization, and cost optimization. Building and nurturing customer relationships within the domain/service will be vital, as you leverage these connections to secure additional projects for Delivery Led Growth. Collaborating with the Technical stream to enhance team members" competence through knowledge-sharing platforms and the adoption of new technologies will also be part of your role. Additionally, you will proactively identify and address project risks, manage customer relationships comprehensively, adhere to Quality Management System standards, and ensure the implementation of standard work and execution frameworks. Guiding and developing subordinates to enhance their technical skills and project delivery efficiency will be crucial. Coordinating project activities both in-house and on-site across various disciplines will also fall under your purview. In terms of technical knowledge, you should have a proven track record of successfully delivering complex software-led real-time projects in the Warehouse Automation domain. Your ability to manage internal technical resources effectively and establish clear expectations with customers will be essential. Proficiency in software development life cycles, experience leading project teams using Waterfall or Agile methodologies, and a solid understanding of real-time software systems are prerequisites. Familiarity with tools like Jira, Confluence, and TestRail, as well as a strong grasp of the supply chain market, particularly in an eCommerce context, are highly desirable. To qualify for this role, you should hold a Master's or Bachelor's degree in an engineering discipline, along with at least 10 years of experience in software engineering and 5+ years of software program/project management experience. A minimum of 5 years of experience in the Warehouse Automation industry, specifically in development, testing, and site implementation related to WMS/WCS/WES, is required. Hands-on experience in delivering projects using Java/J2EE and Spring Boot technologies, familiarity with end-to-end ERP or WMS implementation life cycles, and PMP certification or similar credentials are preferred. The role also entails a willingness to travel up to 20% of the time.,