4 years
0 Lacs
Posted:6 days ago|
Platform:
Remote
Full Time
Location - Chennai Hybrid/WFO - (4/1 - WFO/WFH) EMEA OR NA CTC - Open for discussion (Upto 16 LPA) + Other benefits beyond the salary Responsibilities β Proactively monitor campaign performance to ensure the book of business is healthy and has an opportunity to scale. β Investigate campaign related concerns including Campaign under-deliveries, poor performance, data discrepancies (impression, click, conversion, etc.), issues related to fraud and brand safety, site tag implementation and creative issues, and integrations with various third party systems. β Provide technical insight and support for complex site tag setup, goal recommendations, performance / delivery / view-ability trade-offs, modeling recommendations and standard methodologies, creative setup, and campaign setup recommendations. β Act as a pivotal resource for platform support for both internal and external customers, troubleshooting and resolving any technical issues they may encounter. β Respond to and/or amplify issues in a timely manner, communicating effectively between our Sales, Product, and Engineering teams, consistently striving for a satisfactory resolution. β Provide excellent customer support through internal and external client communication channels. β Develop a deep understanding of Client product offerings and help customers align the right products to achieve their goals. Requirements β 4+ years of experience in online advertising and in a client facing role supporting a technology platform β Advanced understanding and shown familiarity with troubleshooting Ad-Servers/Integrations and Tag Implemented platforms. Similarly, working with languages such as JS / HTML. β Basic understanding of foundational statistical concepts such as Mean, Median etc. β Run and Modify SQL to be able to pull the data needed in order to solve problems β Strong attention to detail, ability to prioritize, communicate effectively and work in a dynamic environment. Ability to work both independently and as part of a team. β BA/BS degree qualification Show more Show less
Antal International
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My Connections Antal International
Chennai, Tamil Nadu, India
Salary: Not disclosed
Chennai, Tamil Nadu, India
Salary: Not disclosed