Professional Services Consultant

Zerto

2 - 5 years

5 - 9 Lacs

bengaluru

Posted:7 hours ago| Platform:

Apply

Skills Required

product management tcp ccie development manager vpn ipv6 ethernet operations mpls ospf

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hold design and information-gathering workshops with the Customer to understand the Customer s existing network design.
Identify, research, and resolve technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Exercises good judgment in selecting methods and techniques for obtaining solutions.
Assist customer/partner for troubleshooting the network s design and architecture issues, analysing network and device configurations.
Work internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment.
Work closely with other resident engineers, customer and Juniper Technical Assistance Centre to optimize network. Acts as a customer technical liaison for Juniper Networks support and development teams.
Work closely with colleagues and customer personnel to help test, design, and plan for deployments of new products and features.
Work as a Technical Consultant for major network deployments and migrations where responsibilities includes delivery of Professional Services milestones including creation of high level and low level design documentation, migration planning, product integration and acceptance.
Provide deployment guidance to ensure that implementations are consistent with design specifications.
Apply extensive industry experience to improve network performance and proactively analyse potential enhancements. Evaluating technical specifications for interoperability.
Assist customer/Partner in the development and testing of new features and solutions.
Network with senior internal and external personnel in own area of expertise to expand knowledge base.
Hold discussions on customer requirements and assist them on network problems, design needs and the workarounds/solutions that are being tried.
Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds/solutions that are being tried.
Document network design requirement and update design document time to time.
Validation of MOP s and assisting partner and customer during migration/implementation.
Adhere to Juniper process and provide best practices to help customer optimize/design network with worldwide trend/solutions.
Proactive alerts on security threats, compliances, bulletins & procedures.

What you need to bring:

Bachelor degree in engineering with 8+ of experience with relevant network troubleshooting experience. Proven experience in designing and managing large service Provider networks.
Strong influencing skills, design, consultation, and presentation experience directly related to operational experience.
Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab.
Good Junos skills and understanding of product architectures.
Good Service Provider background, large Enterprise/ISP network design & solution provider skills
The ability to work independently and to function in a team environment.
Strong customer interface and presentation skills.
Effective communication and teamwork skills as the role works with many organizations within Juniper as well as with the customer.
Effective written communications as the status of Design projects and network problems must be regularly communicated.
Demonstrated ability to manage multiple projects and work calmly under pressure.
Excellent knowledge of TCP/IP fundamentals
Strong on Routing protocols & MPLS knowledge e.g. ISIS, OSPF, BGP, RSVP, LDP, IPv6 & Routing Policies, 6VPE/PE
Understanding on VPN technologies (e.g. L2VPN, L3VPN, VPLS)
Layer 2 protocols and technologies such as POS and Ethernet
Strong knowledge on Class of service, HQOS
Certifications JNCIP/JNCIE or CCNP/CCIE is a strong plus.
Hands-on knowledge on Juniper Hardware: MX, QFX, PTX, SRX series is a strong plus.
Strong communication, presentation and interpersonal skills.

Other expectations and capabilities:

Analyse Information - Gathers and analyses the most critical information needed to understand problems. Analyses problems and issues from different points of view, breaks down problems into manageable components and determines root causes.
Demonstrate Professional Judgment - Applies accurate logic and common sense in coming to conclusions, recognizes the implications and risks of actions and decisions. Makes timely decisions on problems/issues requiring immediate attention and chooses courses of action that are uniform with policies, procedures, and rules.
Understand Quantitative Data Demonstrates an understanding of the use and interpretation of key quantitative/financial measures. Uses quantitative information to draw accurate conclusions and guide actions.
Address Customer Needs - Asks questions and seek feedback from customers to accurately identify customer requirements, expectations and needs. Addresses customer needs by involving the right people (resources) at the right time and periodical follow ups.
Achieve Expected Results - Shows strong commitment to achieving meaningful results. Takes timely action to address important issues.
Support Performance Improvement - Ensures that outputs, products and services are of high quality. Identifying and suggesting processes and practice improvement ideas through appropriate metrics and data.
Build Relationships - Builds good rapport with people throughout the organization. Relates to others in an accepting, positive and respectful manner, regardless of their organizational level, personality, or background.
Demonstrate Integrity - Sincere and acts in accordance with stated policies and practices and completes related training.
Adapt and Learn - Demonstrates adaptability to changing needs, priorities or opportunities, recovers quickly from setbacks and willing to incorporate feedback.

More Jobs at Zerto

Cloud Developer

Bengaluru

3 - 8 yrs

INR 6 - 10 Lacs

Lead Development engineer in Storage Domain

Bengaluru

4 - 9 yrs

INR 10 - 14 Lacs

OSS Assurance Senior Information Systems Architect

Gurugram, Bengaluru

5 - 10 yrs

INR 7 - 12 Lacs

Morpheus Success Engineer

Chennai, Bengaluru

3.0 - 8.0 yrs

INR 4 - 8 Lacs

Director of Engineering, Private Cloud Engineered Systems Integration

Bengaluru

10.0 - 15.0 yrs

INR 35 - 40 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.