Job
Description
Position: Product Trainee Company: Message Central Location: Gurgaon, Full time, 5 days from office Product Link: https://www.messagecentral.com Job Summary: Message Central is seeking a proactive and enthusiastic Product Trainee to join our team. This role offers an excellent opportunity to gain hands-on experience with our CPaaS (Communication Platform as a Service) SaaS product. Youll assist in the development, enhancement, and support of API-based messaging solutions like SMS and other emerging communication technologies. This position is ideal for recent graduates or early-career professionals looking to grow in a dynamic, fast-paced SaaS environment. Key Responsibilities: Support Product Strategy: Assist in researching and formulating product strategies based on industry trends, user feedback, and business goals. Learn API Integration Concepts: Gain exposure to API-driven development, helping the team enhance integration capabilities for customers. Assist with SMS & Communication Features: Learn and support the development of SMS and messaging features within the platform. Market & Competitive Research: Contribute to research on competitors, technologies, and communication trends to inform product development. Cross-Team Collaboration: Work alongside engineering, design, and marketing teams to assist with planning and executing product initiatives. Customer Feedback Gathering: Participate in collecting and organizing customer insights through surveys, interviews, and usage data. Product Documentation: Help prepare product documentation, feature descriptions, and internal training materials. Agile Participation: Join sprint planning, daily stand-ups, and sprint reviews to understand Agile workflows. Continuous Learning: Stay updated on CPaaS innovations, SaaS practices, and emerging tech in the communication domain. Qualifications: Bachelor’s degree in computer science, Business, Engineering, or a related field. Passion for SaaS products, APIs, and communication technologies. Strong analytical, communication, and organizational skills. Basic understanding of Agile/Scrum methodologies (preferred). Willingness to learn and adapt in a collaborative environment. Training Duration: 3 months with potential for full-time employment based on performance and business needs.
