Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Kozhikode
>
Cyberpark
>
Product Support Engineer | Cyber Park Kerala

Product Support Engineer | Cyber Park Kerala

Cyberpark

0 - 1 years

0 Lacs

Kozhikode Kerala India

Posted:1 week ago| Platform:

Apply

Skills Required

support service technology linux software freshdesk communication

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities

The product support representative will be responsible for answering customer queries and providing expert guidance and advice to customers. The ideal candidate should have extensive customer service skills and feel comfortable employing these skills in a high-volume environment. The product support representative will address customer concerns, complaints and inquiries in a professional and compassionate manner. Representatives should also be able to explain technical aspects to customers using easy-to-understand language.

Responsibilities:

Evaluate and prfioritize customer support cases.
Act as the primary liaison between company and your customers.
Communicate and solve customers’ problems via ticketing system.
Act as a consultant and offers solutions for customers’ problems.

Requirements

A bachelor’s degree in computer science, information technology, or similar.
0-1 years of experience as a support engineer.
In-depth knowledge of Windows, Linux, and Mac OS environments.
Knowledge in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
Exceptional ability to prfioritize and diagnose problems.
Ability to relay important application feedback to IT developers
Exceptional written and verbal communication skills.

More Jobs at Cyberpark

Java Developer

Kerala, India

2.0 - 2.0 yrs

Salary: Not disclosed

Senior Laravel Developer

Kerala, India

4.0 - 4.0 yrs

Salary: Not disclosed

PHP Laravel Developer

Kerala, India

Experience: Not specified

Salary: Not disclosed

Customer Experience Engineer

Kerala, India

Experience: Not specified

Salary: Not disclosed

React Developer

Kozhikode, Kerala, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cyberpark

RecommendedJobs for You

Product Support Engineer | Cyber Park Kerala

Cyberpark

Kozhikode, Kerala, India

Product Support Engineer | Cyber Park Kerala

Cyberpark

Kozhikode, Kerala, India

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Product Support Engineer | Cyber Park Kerala