Product Owner

Location:

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Who we are:

At Trintech, we empower Finance and Accounting teams around the world with technology that simplifies and streamlines reconciliation and close processesso they can focus on what matters most.

From our growing Global Capability Centres in Bangalore and Noida, Trintech India plays a vital role in driving innovation, scale, and global support across our business. While engineering is a key part of our foundation, our teams in India span a variety of functionsfrom product and technology to operations, customer success, and moremaking a global impact every day.

We&aposre in an exciting phase of growth and transformation. Join us to help shape the future of finance, collaborate across continents, and be part of a company where your time and talent truly matter.

THE ROLE:

As a Product Owner in our AI & Innovation team, you will define and deliver AI-driven capabilities embedded in enterprise workflows. Youll partner with engineering, ML teams, and UX to deliver features powered by LLMs, RAG, and agentic behaviors driving Copilot-style assistance and automation across user journeys, within our product portfolio.

This is a hands-on role ideal for a product owner who understands the intersection of enterprise applications and AI, and who can balance feature ambition with delivery precision in a fast-paced agile environment.

WHAT YOU&aposLL DO:

• Backlog & Requirement Ownership
• Own and prioritize the product backlog for AI-enhanced features.
• Gather and translate complex business requirements into clear user stories, epics, and acceptance criteria
• Partner with Product Management to break down epics into actionable user stories with clear acceptance criteria.
• Cross-functional Execution
• Work closely with engineers and AI/ML practitioners to integrate LLM-based functionality into product workflows
• Act as the voice of the customer in engineering discussions.
• Participate in sprint ceremonies: grooming, planning, demos, retrospectives
• Support the team with clarifications, removing blockers, and decision-making throughout delivery
• AI Workflow Design
• Define and refine AI interaction models, including prompt management, feedback loops, and telemetry instrumentation.
• Leverage platform usage data to identify improvement opportunities.
• Track feature success using telemetry, usage feedback, and quality metrics
• Delivery Enablement
• Work with Engineers, UX, DevOps., and QA to ensure functional completeness and release readiness.
• Drive feature signoff and release readiness, including services, security, performance, and support.
• Help with go-to-market and release coordination, documentation, and training enablement.
• Work closely with Product Management and Product Marketing to do Sales and Presales enablement on new features, functionality and Roadmap
• Customer & Analytics Feedback Loop
• Leverage platform usage data to identify improvement opportunities.
• Engage with customers, market experts and internal SMEs to refine roadmap direction.
• Build and run user councils and focus groups to gather feedback and validate product direction.

WHO YOU ARE:

• 3+ years of experience as a Product Owner in an Enterprise Software environment
• Experience defining and delivering LLM-powered product features such as copilots, retrieval-augmented chat, or backend agents.
• Able to translate complex ML/AI models into practical, testable, and user-facing experiences.
• Experience collaborating with AI/LLM/Prompt Engineers or understanding of prompt versioning best practices.
• Exposure to real-time inference, observability, or AI ethics in enterprise contexts.
• Demonstrated knowledge of Agile/Scrum practices and backlog management
• Proven ability to write/refine features, user stories, and acceptance criteria for engineering teams.
• Skilled in using tools such as Azure DevOps, JIRA, or equivalent
• Strong analytical and communication skills; able to break down technical concepts for diverse stakeholders
• Ability to interact with executives and senior management in customer accounts.
• Demonstrated ability to excel in a fast-paced, dynamic environment.
• Strong organizational skills with the ability to manage multiple priorities and attention to detail.

NICE TO HAVE:

• Understanding of enterprise user workflows in areas like reconciliation, reporting, and/or close automation
• Certified Scrum Product Owner (CSPO)
• Accounting or finance knowledge

Headquartered in Plano, Texas, Trintech has offices located across the United States, India, United Kingdom, France, Germany, Ireland, Netherlands, Norway, Sweden, Denmark, Australia, and Singapore, as well as strategic partners in South Africa, Latin America, and the Asia Pacific

At our core, Trintechers stand committed to fostering a culture rooted in our core values Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.