Job
Description
Career Description: Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation s top-ranked hospitals, including 17 of the 20 US News & World Report Honor Roll Hospitals for 2020-2021. The company s eHealth Connect solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Job Description: The Product Owner plays a critical role in maximizing the value of products developed by our teams while ensuring effective project management throughout the product lifecycle. Working within an Agile framework, you will be the voice of the customer, translating business needs into clear, actionable requirements for development teams. The successful candidate is passionate about understanding user needs, collaborating across multiple departments, and delivering solutions that delight customers while meeting business objectives. You will be responsible for prioritizing product backlog items, managing project scope, tracking delivery commitments, and ensuring the team builds the right product at the right time while maintaining schedule integrity. Primary Responsibilities: Own and maintain the product backlog for assigned projects, ensuring it is properly prioritized based on business value, risk, and technical dependencies Develop and manage project plans, timelines, and delivery milestones in collaboration with development teams Clearly articulate product vision and requirements to development teams through user stories and acceptance criteria Actively manage project scope, identifying and addressing scope creep to maintain delivery commitments Collaborate with stakeholders to gather and understand business requirements and translate them into product features Work directly with development teams in sprint planning, grooming, reviews, and retrospectives to ensure on-time delivery of high-quality products Make scope decisions and trade-offs to maximize business value within time and budget constraints Define and track success metrics for product features and releases Establish and monitor key project metrics to ensure teams are on track to meet delivery commitments Identify, track, and mitigate project risks and dependencies Conduct user research and usability testing to validate product decisions Act as the primary liaison between business stakeholders and technical teams Ensure that the team builds the right product with the right quality Maintain transparent communication about project status, including regular updates to stakeholders Stay informed about market trends, competitor offerings, and customer feedback Work closely with Product Management to align product increments with overall product strategy Collaborate with UX/design teams to create intuitive user experiences Lead release planning and coordinate with stakeholders on release management Document and report on sprint outcomes, including velocity and capacity planning Knowledge and Skill Requirements: Have a strong voice and business presence with the capability to lead projects Bachelors Degree in Business, Computer Science, Information Technology, or related field required 5+ years of experience in product management, project management, business analysis, or a related discipline Certification in Scrum/Agile methodologies (CSM, CSPO, or equivalent) preferred Project management certification (PMP, CAPM, or equivalent) a plus Demonstrated experience in project management, including scope management, timeline planning, and delivery tracking Strong understanding of Agile development methodologies, particularly Scrum Experience working in cross-functional teams in a fast-paced environment Excellent communication and interpersonal skills with ability to work effectively with both technical and non-technical stakeholders Proven ability to manage competing priorities and navigate delivery challenges Analytical mindset with strong problem-solving abilities and attention to detail Demonstrated ability to make difficult prioritization decisions based on business value Experience with Agile project management tools (Jira, Confluence, MS Project Online) Proficiency in project planning software and tracking tools Knowledge of user experience design principles and user research methods Ability to interpret customer feedback and translate it into product requirements Track record of successfully managing project scope and meeting delivery commitments Basic understanding of software development processes and technical concepts Preferred: Experience in US Healthcare industry Preferred: Experience with data analysis and metrics-driven decision making Information Privacy and Security In an effort to safeguard the information privacy and security of all covered information Employee shall also be responsible for: 1. Following eHealth Technologies information privacy and security policies, procedures, standard operating procedures, appendices, attachments, etc. 2. Accessing, using, and disclosing only the minimum necessary covered information that is needed for job responsibilities, or otherwise allowed by law. 3. Safeguarding the confidentiality, integrity, and availability of covered information at all times, whether or not on duty. Key Relationships: Reports to VP of Product, Technology, and ISO. Supervises: N/A Interacts regularly with eHealth Technologies staff, customers, vendors, and community businesses. Essential Functions: Physical Requirements: Extended periods of time typing, data entry, sitting, read, and writing. Mental Requirements include: General, Visual, and Numerical Intelligence. Analytical skills. Traveling will be required on an as needed basis to other eHealth facilities both domestic and international. As eHealth Technologies workforce is teleworking remotely from home, it is a requirement of the position that employees have the following minimum requirements available in their home network, including a modem and router with: Ethernet ports wired for gigabit speed connections Must achieve minimum speeds of 100MBS for both upload and download, Availability of at least two (2) Ethernet connections to the internet source is required (for your PC and phone) Modem or router should either be in the same room as the workspace or must have an Ethernet cord long enough to reach the workspace to meet this requirement. Work requires willingness to occasionally work a flexible schedule. Required to be available during regular business hours, evenings and/or weekends on occasion as needed to provide support and assistance to the CEO and President.
