Product Operations Senior Manager

Role Overview: As a Product Operations Manager at Circles, you will support the Product Operations Lead in enhancing operational efficiency and effectiveness within the product team. Your role will involve streamlining processes, facilitating cross-functional collaboration, and ensuring the smooth execution of key initiatives. By fostering a high-performance culture and promoting alignment across teams, you will play a crucial role in driving the success of the product organization. Key Responsibilities: - Assist in developing and maintaining standard operating procedures (SOPs) to drive consistency and efficiency in product management practices. - Support the implementation and management of team cadences, including product roadmap planning, meetings, and reviews to ensure smooth operations. - Identify and address operational bottlenecks, providing solutions to improve workflow efficiency across the product function. - Work closely with cross-functional teams (e.g., engineering, design, go-to-market) to facilitate the execution of strategic initiatives led by the Product Operations Lead. - Support coordination of key projects and process improvements, ensuring seamless collaboration and timely delivery of business objectives. - Assist in gathering and organizing insights from teams to refine decision-making frameworks and governance structures. - Maintain and optimize internal communication channels to ensure clear and timely information flow across teams and stakeholders. - Own team updates, reports, and dashboards to track product team performance and operational effectiveness. - Contribute to knowledge management efforts by documenting best practices and key learnings to enhance transparency and collaboration. Qualifications Required: - Minimum 10 years of experience in Product Operations or Program Management roles in a tech-driven environment. - Track record of managing large-scale tech delivery programs with internal and external stakeholders. - Experience in creating and implementing new cross-functional processes. - Proficiency in using Jira and Confluence for product operations purposes. - Strong organizational and problem-solving skills with a focus on process improvement and execution. - Ability to work with cross-functional teams, coordinate efforts, and ensure alignment. - Proficiency in project management tools, data analysis, and communication platforms to support operational workflows. - Structured and detail-oriented mindset with the ability to handle multiple tasks efficiently in a fast-paced environment. (Note: The additional details of the company provided in the job description have been omitted in this Job Description),