Product Engineer

As a Product Support Engineer at StockTool.Ai, a mobile app utilizing AI and Large Language Models (LLMs) to provide instant stock-related insights, you will play a crucial role in ensuring customer satisfaction through effective product, customer, and technical support. Based in Lucknow, this part-time hybrid position requires troubleshooting technical issues, conducting analysis for issue diagnosis, and delivering timely and comprehensive support and communication to users. Your responsibilities will revolve around utilizing your knowledge of AWS, Flutter, and Python to address technical challenges efficiently. The role demands experience in Product Support and Technical Support, strong analytical skills, troubleshooting abilities, and excellent written and verbal communication skills. Collaborating effectively in a team-oriented setting is essential, and familiarity with stock markets and related tools will be advantageous. This role offers a flexible schedule and the opportunity to work remotely, with an expected commitment of 20 hours per week. If you possess a related qualification or certification and are keen to contribute to a dynamic environment focused on providing real-time insights to investors and traders, we welcome your application for this exciting opportunity.,