Product and Service Optimization Engineer

Dear Candidate,

Product & Service Optimization Engineer

Product & Service Optimization Engineer Technology Information Security Office – Cyber Technology Strategy & Architecture

Python, Automation

Pune

Exp: 5-7

We’re looking for a Product & Service Optimization Engineer to:

• Proficiency in Python, automation technologies, Microsoft Power Platform, AI applications and Prompt Engineering, including Copilot Studio.
• Obsessed with efficiency, with the ability to deliver high-quality results at pace.
• Deep understanding of customer needs, hypothesis-driven development, and experimentation.
• Open-minded, excellent problem-solving skills, and strong communication and collaboration abilities.
• Collaborate with internal customers to understand impediments and improvements, enable their success via your engineering excellence.
• Display thought-leadership around the use of emerging technology, incorporate in your solutions and educate others as to benefits realised.

You’re a master at, and passionate about:

Development & Insights

• Using a systematic, repeatable process for problem solving and translating solutions to code.
• Identify key value areas and metrics (Evidence Based Management) which reflects work, quality, speed, and customer satisfaction, allowing the team to measure and celebrate progress.
• Promote findings of simpler ways of working through use of new technologies available. Apply those to new, and existing services, interactions and delivery

Customer-Centric Value Creation

• Establish regular touchpoints with customers to gather feedback, prioritize pain points, and deliver solutions that increase engagement and satisfaction.
• Enable a framework for transparency input to available dashboards and visualizations (e.g., Blueprint, Power BI) increase accessibility of insights for all – teams and customers alike

Collaborative Culture & Ownership

• Foster a culture where team members take ownership of processes and outcomes, encouraging proactive problem-solving and continuous improvement.
• Instill transparent communication practices across the department, promoting openness about challenges and creating a forum for sharing wins and learning from experiments

Your team

Cyber Technology Strategy & Architecture is a critical part of Technology Information Security Office (TISO) which is responsible for the technical aspects of our cyber and information security at UBS. Our internal customers include Strategy and Architecture for the whole of TISO, and technology services for Cyber Hygiene, Cyber Defense and Chief Information Security Office (CISO).

In CTSA every day we want to improve, as part of a restructuring and integration we have identified vast opportunities for efficiencies, re-alignment of disjointed processes and less than clear workflows. Our goal is to be the gold standard in how we engage our customers, our partners in delivery and our transparency of what we deliver and how.

Our team is global, diverse and collaborative as we work across organizations to keep our technology, applications and the businesses they support secure.

Your expertise

You can

You have

You will

You want

You are

• Bachelor's/master's or equivalent with a focus in Information Technology or related field
• Experience in Python, Copilot Studio, Power Platform, Automation technology, Prompt Engineering, Visual communication and at a large, fast scale would be advantageous
• Strategic thinker and excellent communicator, able to coach, lead and convince
• Are excited about discovering how to use emerging technologies in new and innovative ways

Please share the following details for submission:

Full Name

Total Experience

Relevant Experience

Current Company

Current Location

Preferred Location

Current CTC

Expected CTC

Official Notice Period

Last Working Day (if serving)

PAN Number

Date of Birth

Email ID

Alternate Contact/Email ID

• Documents Required (Mandatory):

• 1. Updated Resume
• 2. PAN Card (for background verification)
• 3. Any Government ID Proof (Aadhar/Driving License/Passport)
• 4. LWD Confirmation Mail (if applicable)
• 5. Passport Size Photo
• Kindly treat this requirement as

  urgent

  and share the filled details and documents at the earliest.