2 - 4 years
0 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
We are searching for a talented, customer obsessed Product and Customer Insights Manager (PCIM) to join our exciting team. In this role, you will own and contribute to studies that measure Amazon's end-to-end experience. You will drive studies across multiple product lines (e.g., media, consumer electronics, apparel), geographies and departments partnering with senior business leaders in developing studies and following-up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly build your skill set and address new challenges.
You will help Amazon continually raise the bar and help achieve our vision: to be Earth's Most Customer-Centric Company. If this role is right for you, you will be excited about the opportunity to be our Customers advocate and influence their experience on Amazon!Key job responsibilitiesYour responsibilities will include:
- 2+ years of product management experience
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Excellent verbal and written communications skills.
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization- An innovative thinker who also has a strong customer focus and the ability to influence stakeholders / senior leaders through data driven insights.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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