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1.0 - 3.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we strive to be Earth's most customer centered company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Hyderabad only. Key job responsibilities Job Description . A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. BASIC QUALIFICATIONS - Bachelor's degree PREFERRED QUALIFICATIONS - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 2 days ago
6.0 - 8.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cross functional stakeholders like Marketing, IT, digital/ BSG, to drive agreed initiatives to build scale Work with partners to design and execute joint PA/PQ programs resulting in 3X growth Job Requiremetnts Qualification - Graduate from a recognized University - with 6 to 8 years of experience of handling web aggregator business. preferably in banking or insurance. Job Knowledge-Understanding of personal loans will be an added advantage Skills & Experience- Quick learner Excellent written and oral communication,
Posted 2 days ago
6.0 - 8.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cross functional stakeholders like Marketing, IT, digital/ BSG, to drive agreed initiatives to build scale Work with partners to design and execute joint PA/PQ programs resulting in 3X growth Job Requiremetnts Qualification - Graduate from a recognized University - with 6 to 8 years of experience of handling web aggregator business. preferably in banking or insurance. Job Knowledge-Understanding of personal loans will be an added advantage Skills & Experience- Quick learner Excellent written and oral communication,
Posted 2 days ago
6.0 - 8.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cross functional stakeholders like Marketing, IT, digital/ BSG, to drive agreed initiatives to build scale Work with partners to design and execute joint PA/PQ programs resulting in 3X growth Job Requiremetnts Qualification - Graduate from a recognized University - with 6 to 8 years of experience of handling web aggregator business. preferably in banking or insurance. Job Knowledge-Understanding of personal loans will be an added advantage Skills & Experience- Quick learner Excellent written and oral communication,
Posted 2 days ago
1.0 - 3.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we strive to be Earth's most customer centered company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Pune region only. Key job responsibilities Job Description . A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. BASIC QUALIFICATIONS - Bachelor's degree PREFERRED QUALIFICATIONS - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 4 days ago
3.0 - 5.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Role: . Acquire new Corporate relationships . Oversee a portfolio of assigned corporates . Maintain highest level of relationship with the Corporate and key decision maker/s (KDMs) . Develop new business from existing clients and actively seek new cross sell opportunities . Operating as the lead point of contact for any and all matters specific to employees of corporates mapped . Taking care of Salary processing for acquired/assigned Corporates . Adhere to KYC guidelines and Bank process as laid down from time to time . Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank Job Requirement: . Self-starter and energetic individual . Sales focus in achieving defined targets . Good communication and problem-solving skills . Adhere to KYC, service quality and audit norms laid down as per Bank policy . Graduate with 3-4 years of relevant experience (in Corporate/Institutional Sales preferred Same Posting Description for Internal and External Candidates
Posted 4 days ago
3.0 - 5.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Role: . Acquire new Corporate relationships . Oversee a portfolio of assigned corporates . Maintain highest level of relationship with the Corporate and key decision maker/s (KDMs) . Develop new business from existing clients and actively seek new cross sell opportunities . Operating as the lead point of contact for any and all matters specific to employees of corporates mapped . Taking care of Salary processing for acquired/assigned Corporates . Adhere to KYC guidelines and Bank process as laid down from time to time . Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank Job Requirement: . Self-starter and energetic individual . Sales focus in achieving defined targets . Good communication and problem-solving skills . Adhere to KYC, service quality and audit norms laid down as per Bank policy . Graduate with 3-4 years of relevant experience (in Corporate/Institutional Sales preferred Same Posting Description for Internal and External Candidates
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
delhi, india
On-site
Short Description for Internal Candidates Description for Internal Candidates Job Role- .Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. .Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. .Experience in handling large team. .Responsible for managing the leads and of that particular area and distributing among the team members. .Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- .Excellent written and oral communication skills.MBA/Graduate.Minimum work exp. - 4 years with 3 yrs. in team handling.
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
nagpur, maharashtra, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
jaipur, rajasthan, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 4 days ago
2.0 - 5.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Need to handle Loan customer request/queries/complaints raised through walk in/email/ phone Has minimum 2-3 years of customer handling experience Has to interact with loan customer and need to do end to end resolution of their queries Ensure quality and TAT is maintained whilst closing service request Cross sell Team player
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
delhi, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
nagpur, maharashtra, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 4 days ago
2.0 - 4.0 years
0 Lacs
nagpur, maharashtra, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 4 days ago
10.0 - 15.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance We are currently seeking an experienced professional to join the International Wealth and Premier Banking team. Job Introduction Vice President- Distribution support is positioned to drive, few key business and control initiative for the distribution network. Build and drive strategic partnerships (alliances) as aggregators for referring premier NTB on a regular basis and the role is to support frontline sales team by driving and supporting key branch business deliverables. Principal Responsibilities . Drive and Manage Credit Cards for Branches o Drive Credit Cards AOP. Manages smooth processing and improve TAT. Check and manage decline reasons to maintain sanity Drive new campaigns along with the product team. Track and manage approval rates and product mix. Track and manage branch sales exceptions cases. . Execution of Sports / Golf events and front face the HSBC Golf Season from S&D for frontline. o Work very closely with the MKT / Props and frontline team form planning to on ground execution of Sports events and HSBC Golf season . Singapore related coordination with the Singapore team and our frontline for overseas referrals o India to Singapore referrals mainly for LRS and Inbound for NRE/NRO options . Manage and drive AB&C and G&E checks, controls, and CMA o Check G&E for report for the month for WPB and publish at least on a quarterly basis the findings to front line for learnings - Conduct at least a quarterly yearly refresher training on AB&C and G&E related controls. - Guide frontline on G&E related controls and queries - Coordinate with relevant stakeholders regarding simplification of the G&E recording and maintaining process. - Manage the G&E CMA for branches and MSF. . Manage and drive for IQMS error rates o Track and manage the IQMS monthly reports for error reasons. Drive with frontline at least a quarterly update on reject reasons with common errors for learning Have refreshed Dos and Dont's on a regular basis and also circulate it with front line. Work closely with the product and processing team to ensure that correct guidance is provided to frontline. . Drive the WSB to WPB and WPB to WSB collaboration and monthly MI. o Work closely with the regional BDMs and RHs to address any cross synergy which is referred and manage the pan India branch MI on a monthly basis. . Identify and drive aggregators for onboarding premier NTB. o Identify, build and drive strategic partnerships (alliances) as aggregators for referring premier NTB on a regular basis . Projects o Undertake and execute key projects for the distribution network. . Prime responsibility is to work with the branch network to manage and drive key initiatives regarding business development / key product penetration and controls. . Identify / work and resolve bottle necks and simplify business and control processes . Customer contact management activities across the branch network Requirements . Post Graduation with additional qualification in Master's would be preferable. . Minimum of 10-15 years of domain experience. Preferably would have worked in network management . Good inter-personal and communication skills. Should have the ability to navigate independently with all the stakeholders and collaborate to meet the objectives. . Should have the experience to drive sales in the competitive market. . Should have good domain experience on branch functioning. Useful Link Link to Careers Site: Click You'll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ====================================================================================================
Posted 5 days ago
1.0 - 3.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Pune -Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Key job responsibilities Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., BASIC QUALIFICATIONS - Experience in an operational role - Bachelor's degree PREFERRED QUALIFICATIONS - 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 6 days ago
6.0 - 8.0 years
0 Lacs
kolkata, west bengal, india
On-site
LOB -New Car Finance -RLD - Location - Managing entire Kerala - Based out Kochi. Grade - M3 and M4. Job description - Resource should have Car finance experience for minimum 6 years .Ideally with back ground from branch channel handling experience. To able recruit team under him across Kerala as currently we don't have dedicated man power in RLD. Should be ok for extensive travelling across Kerala. Good communication Skill and able to interact with senior level in both KMB and KMP.
Posted 6 days ago
6.0 - 8.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cross functional stakeholders like Marketing, IT, digital/ BSG, to drive agreed initiatives to build scale Work with partners to design and execute joint PA/PQ programs resulting in 3X growth Job Requiremetnts Qualification - Graduate from a recognized University - with 6 to 8 years of experience of handling web aggregator business. preferably in banking or insurance. Job Knowledge-Understanding of personal loans will be an added advantage Skills & Experience- Quick learner Excellent written and oral communication,
Posted 6 days ago
2.0 - 4.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 6 days ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Role : Monitoring credit covenants in relation to working capital facilities sanctioned like ensuring timely submission & adequacy of insurance policies of securities provided, financials submission, DP calculations, cash flow routing etc. at decided frequency and taking necessary action in the events of default. Transaction level monitoring for TODs, adhocs, high value transactions etc. in form of report circulation, follow up with RMs & closure report on monthly basis to ensure time action by customers and RMs. Preparations of audit schedule for Cash Credit, SPG & Channel Finance facilities, updation of audit status at regular intervals, follow up with the auditors on regular basis to ensure timely completion Portfolio quality related reports preparation like stock audit report reviews, highlighting the same to functional head of credit, sales and business and taking corrective actions as per approved processes Any other specific tasks related to credit monitoring of portfolio Job requirements : 1-2 years experience in Credit monitoring. Ability to multi task, develop rapport with different functionaries like Relationship Managers, Operations, and Credit team. Ensuring proper TAT & delivery of all the reports. Ensure timely query resolutions. Ability to identify opportunities of improvement in process and suggest changes to solve issues
Posted 6 days ago
8.0 - 12.0 years
0 Lacs
delhi, india
Remote
Job Role: . Lead a team of Relationship officers -Customer Engagement (ROCE) in the region to manage Cat C & D portfolio as assigned by VRM / CEC. . Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team . Ensure superior ground coverage of the customers mapped to VRM and ROCE team . Drive portfolio objectives through RO CEs - Category upgrades, Casa deepening, Digital adoption, GPH improvement, GSA improvement . NPS - Ensuring on ground Customer experience translates into desired NPS at a portfolio level Job Requirements: Graduate with min 12 years, or Post Graduate with a min of 8-10 years of experience Experience of managing a large feet on street 20+, team remotely. Experience field sales in BFSI preferred. Excellent communication skills - Verbal & Written Flair for Sales Good listening skills and strong communication abilities. Team Player with deep sense of working in matrix structures.
Posted 6 days ago
6.0 - 8.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Role description A Position Overview Position Title Area Sales Manager - TES Department Tata Eco System Level/ Band 401/ Manager Role Summary: Drives sales in the mapped geography through liaison with Tata Group Companies, TAIA HO, Interacts with stakeholders to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved. B Organizational Relationships Reports To Zonal Head - TES Supervises Relationship Managers C Job Dimensions Geographic Area Covered As per given geography Stakeholders Internal Distribution Operations, Operations, Marketing, HR, TES Relationship Team External Tata Group Companies D Key Result Areas Drive sales in the region through liaison with TES Relationship Team . Top line and bottom line responsibility for sales targets (Team + Direct) . Coordinate with the senior management of TES to set targets & review mutual expectations . Coordinate with TES HO Team to decide contests for their sales teams . Arrange for marketing materials . Interact regularly with stakeholders to provide them with sales status , product updates, business required etc Interact with sales staff of to motivate them to sell company products . Visit the branches of stakeholders on a regular basis to observe the sales process & resolve any escalated queries . Inform the sales staff at the branches about the various contests being held & motivate them to perform better . Track business on a daily basis & give feedback to sales team as well as senior management . Facilitate delivery of marketing material to outstation locations Manage customer queries & complaints & ensure they are resolved . Handle customer queries & complaints received through stakeholders . Facilitate case submission & issuance for the sales teams . Coordinate between Sales stakeholders & HO teams to ensure all pendencies are resolved . Facilitate claims resolution & give update on the same to sales stakeholders Manage & develop a team of reportees . Set targets for the reportees & review their performance on regular basis . Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback . Provide support to team members in every possible way for them to achieve their targets Drive adherence to SOP's & ensure compliance . Ensure compliance in business . Ensure that the form is being filled correctly to avoid any fraud or misrepresentation . Educate the sales teams on the importance of compliance . Ensure that no misselling happens at the sales offices & that no wrong information is being given out E Competency Competency For Area Sales Manager Proficiency Scale Proficiency Scale Description Consumer Focus Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and make him/ her a brand ambassador by making use of functional knowledge and expertise 4 Is aware of the all latest offerings available in the market place and uses that information to create an environment where team/s are empowered to put consumers first. Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs. Implements feedback system to improve consumer experiences at each touch point. Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / services Building and Managing Relationships Collaborating with key stakeholders and team members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. 4 Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success. Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results. Takes efforts to ensure that key contacts and networks also find it beneficial to maintain relationships. Encourages own team members to build nurturing relationships Effective Communication Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations 4 Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders. Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders. Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for success. Taking Ownership Achieves results by taking responsibility proactively and by making timely decisions with speed & urgency 4 Proactively sets stretched targets for team and empower/motivate them to achieve the same. Takes responsibility for self and team's productivity even under testing situations. Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has an impact on improving them. Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for results. People Management Develop and manages individuals and team performances through constructive feedback, coaching and mentoring . 4 Creates a collaborative environment and continuously motivates The team to work together. Empathizes and maintains an on-going two way communication With team members. Makes team members understand criticality of their contribution to the team's success and facilitates understanding of Interdependencies among roles. Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concerns. F Skills Required Technical Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . G Incumbent Characteristics Essential Desired Qualification Graduate PG/MBA Experience 6-8 years
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
kolkata, west bengal, india
On-site
Short Description for Internal Candidates Description for Internal Candidates Job Role- .Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. .Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. .Experience in handling large team. .Responsible for managing the leads and of that particular area and distributing among the team members. .Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- .Excellent written and oral communication skills.MBA/Graduate.Minimum work exp. - 4 years with 3 yrs. in team handling.
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years
Posted 1 week ago
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