Prochant hiring For Quality Control Analyst - AR voice process

Greetings from Prochant India Pvt Ltd!

We are currently hiring for the position of

Position: Quality Analyst

Experience: Minimum 4 years in US Healthcare as an AR Caller (QA experience is mandatory)

Location: India (Remote/Virtual Interview)

Interview Mode: Virtual

Key Responsibilities:

• Plan, coordinate, and implement quality management and improvement programs within a healthcare setup.

• Monitor quality assurance and compliance functions.

• Ensure adherence to Prochants production policies and procedures.

• Audit complete processes including Billing, Transmission, and Cash Posting.

• Provide daily feedback on errors and track corrections.

• Submit weekly QA reports to Team Leads and monthly reports to Management.

• Conduct monthly QA feedback meetings and propose solutions for recurring errors.

• Train new team members based on audit insights.

Required Skills & Qualifications:

• Exceptional typing and communication skills (verbal & written)

• Strong knowledge of DME billing and US healthcare

• Detail-oriented with excellent organizational and problem-solving skills

• Proven leadership and interpersonal abilities

• Tech-savvy with the ability to troubleshoot basic issues

• Positive, professional attitude and a strong team player

Employee Benefits:

• Competitive Salary

  Best in Industry

• Career Growth

  Accelerated path for high performers

• Recognition

  Quarterly Rewards & Recognition Programs

• Convenience

  Dinner provided for Night Shift

• Leave Benefits

  Upfront Leave Credit

• Work-Life Balance

  5-day work week (Monday to Friday)

• Learning & Development

  Exceptional platform for growing your career in Medical Billing

Interested?

Contact Person: priyadharsini

NOTE: candidates those who have AR calling - Quality on paper experience minimum of one year are eligible to apply

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