Process Trainer - US Healthcare

Job Title: Process Trainer – US Healthcare
Location: Nagpur

Shift: Night Shift (US Timings)

About the Role

We are hiring an experienced Process Trainer to train teams on backend operations in US Healthcare (RCM, Insurance, Claims, Billing, AR, etc.). The role involves conducting training sessions, developing SOPs, and ensuring compliance with US healthcare standards.

Key Responsibilities

Conduct new hire and refresher training for US Healthcare processes

Train on: Insurance verification, Authorization, Claims submission, Denial management, AR follow-up, Coding basics

Create and update SOPs, training materials, and modules

Ensure HIPAA compliance in all training content

Evaluate trainees and track training effectiveness

Requirements

2–3 years of experience as a Process Trainer in US Healthcare

Strong knowledge of healthcare processes & payer requirements

Excellent communication & facilitation skills

Familiarity with EMRs, payer portals, or clearinghouses

Willingness to work Night Shift (US timings)

Preferred Skills

Experience in quality audits, compliance training, or LMS tools

Certification in medical billing/coding (preferred but not mandatory)

Apply Now: [email protected]

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Language:

• English (Preferred)

Work Location: In person