Process exexcutive-Customer support

2 years

3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Details:

Designation: Process Executive

CTC: INR 3.5 LPA

Job Location: GURUGURAM

Training Duration: 3-4 Weeks

Roles and Responsibilities:

Responsible for the end users Ads accounts.
Support End users on issues related to their accounts on Ads Billing, Policy, and other operation issues through all channels – Chat (Highest %), Email & Phone.Stay updated with Ads trends.Provide new strategies to the end user for hassle-freeAds promotions.

Interview Details:

Mode: Virtual

Level 1: Written Test (Analytical and Narrative)

Level 2: Interview (Virtual)

Level 3: Technical discussion (Virtual)

Eligibility Criteria:
2019 & 2020 & 2023 batch of any degree.Consistent academic record of 50% in 10th, 12th, UG.Maximum of 2 years of gap in education and not beyond.0-1 year experience candidates.Strong written and verbal communication.Knowledge of Google’s ad product.Excellent probe problem-solving analytical skills, combined with impeccable business judgment and industry knowledge

Job Type: Full-time

Pay: ₹25,000.00 - ₹27,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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