Process Executive - Voice

Job Description

PROCESS EXECUTIVE: (VOICE) Roles and Responsibilities: Role Description: 1. Responsible for calling customers and making payments. 2. Responsible to act as a bridge between field executives and team leaders 3. Responsible for constantly follow up Arrears payment 4. Work consistently to rectify billing error 5. Responsible for Analysis and feedback of unpaid accounts 6. Follow up for reactivation of inactive accounts. 7.Enter new data or update existing data into client application and ensure the accuracy of the data 8.Prepare data for clients meeting, presentation 9.Check the workflow records/documents/forms from client 10.Review data of received forms for deficiency 11.how to solve payment issues 12.basic knowledge on fraud transactions/scam/hacking 13.good communication skills 14.We are Recruiting for the Experience candidate .Above 1 years of experience 15.We are Recruiting for Tamil Nadu, Coimbatore. 16 We are providing attractive incentives. Work Experience: Should have minimum of 0 - 3 years of relevant work experience in Voice process Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills Immediate Joiners or Max 15 days Notice period preferred Language preferred - English & Tamil Job Location : coimbatore Week Off : 6 days working & 1 day rotational week off Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: 3Year: 1 year (Preferred) Language: tamil., English (Preferred) Work Location: In person Speak with the employer +91 9942199428