Process Executive

*We are Hiring for the position of Process Executive at OTOO Learning Pvt Ltd,* a platform that complements our mission of educational excellence by providing home and online tuition services. OTOO Learning is a premier one-to-one platform offering personalized academic solutions for students from pre-primary to 12th grade, across various educational boards including CBSE, IB, ICSE, and IGCSE.

*Role Description*

We are seeking a dedicated and proactive Process Executive to join our team in Jaipur. You will be responsible for providing end-to-end support to parents seeking home tuition services, connecting with provided leads over the phone, understanding their requirements, and converting these leads into loyal customers by offering personalized tutoring solutions.

*Key Responsibilities:*

- Lead Management: Connect with leads via calls, understand their specific requirements related to home tutoring, and provide tailored solutions.

- Customer Support: Provide ongoing support to parents, including selecting appropriate tutors, scheduling demo classes, and ensuring smooth communication between parents and tutors.

- Communication Skills: Ensure clear, positive, and effective communication with parents and customers, addressing their queries and resolving issues promptly.

- Feedback Collection: Follow up with parents to gather feedback on the tutor’s performance and overall experience after the successful placement of tutors.

*Required Skills:*

- Excellent interpersonal and communication skills.

- Should have commercial awareness.

- Should have a positive attitude, confidence, and determined approach.

- Self-motivated with a results-driven approach.

- Should have convincing power.

*Details:*

- Designation: Process Executive

- Job Location: Pratap Nagar, Sanganer, Jaipur

- Qualification: Any Graduation/Post Graduation

- Salary: 15k - 22k per month

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person