Process Consultant

Maintain and enhance IT Change Management processes. Provide advice and guidance on change management policy and process to internal & external stakeholders. Enable the design, development, delivery, and management of key change related communications. Work collaboratively with change owners to ensure the impacts of changes to any of the components supporting enterprise applications are understood and managed to maintain defined service levels. Liaise with Vendors and 3rd party providers to plan and prepare changes Responsible to conduct impact analyses, assess change readiness, and identify key stakeholders. Support and conduct user trainings, to understand the Organizational change management process. Define and measure success metrics and monitor change progress. Ensure individual Requests for Change (RFCs) have been appropriately tested, documented, resourced and scheduled. Develop and maintain Schedule of Change calendar. Schedule and facilitate IT Change Advisory Board meetings including chairing meetings Ensure all Requests for Change (RFCs) are approved by the Change Advisory Board (CAB) prior to implementation. Facilitate and document change Post Implementation Reviews (PIRs) Create actionable deliverables for the core change management plans: Accountable to create and circulate the change schedule Ensure all change documentation (policies, procedures, templates, etc.) is maintained from audit perspective.