Process Audit & Automation-Intern

Job Title: Intern (Process Audit & Automation)

• Review daily/weekly Zipteams audit insights and observations.
• Extract patterns, trends, and recurring issues from audit reports.
• Summarize audit findings into actionable insights for internal teams.

2. Process Understanding & Documentation

• Map existing workflows and process steps across multiple teams.
• Understand standard operating procedures (SOPs) and highlight deviations.
• Document process gaps, inefficiencies, and areas needing improvement.

3. Gap Analysis & Problem-Solving

• Identify missing steps, redundant tasks, and pain points in the workflow.
• Recommend corrective measures to strengthen weak or broken processes.
• Collaborate with cross-functional teams to validate findings.

4. Automation Identification & Improvement Planning

• Analyze manual tasks to determine automation opportunities.
• Suggest tools, workflows, or automation integrations to streamline operations.
• Assist in creating blueprints for automated solutions (e.g., scripts, triggers, rule engines, workflow changes).

5. Reporting & Stakeholder Coordination

• Prepare structured reports on audit insights, process gaps, and proposed solutions.
• Present improvement ideas to managers and process owners.
• Track implementation progress and support ongoing initiatives.

Desired Skills & Qualifications

• Current student or recent post graduate in Business Administration, Operations, Data Analytics, Quality Management, Engineering, or a related field.
• Strong analytical and critical-thinking skills.
• Ability to understand and document business processes.
• Basic knowledge of workflow tools, automation tools (bonus), or process improvement methodologies (Lean/Six Sigma preferred but not mandatory).
• Proficiency in MS Excel/Google Sheets; familiarity with dashboards is a plus.
• Excellent communication and problem-solving abilities.
• Detail-oriented with an interest in operational efficiency and process optimization.

What You Will Gain

• Hands-on exposure to audit analytics and operational quality processes.
• Experience in process mapping, gap analysis, and business automation.
• Opportunity to work with senior stakeholders and cross-functional teams.
• Real-world training in improving business efficiency at scale.