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Process Assosiate-Invoice to Cash

0 - 4 years

0 Lacs

haryana

Posted:2 months ago| Platform: Shine logo

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Skills Required

cash application customer service accounts receivable order to cash english language skills

Work Mode

On-site

Job Type

Full Time

Job Description

You are welcome to apply for the position of Process Associate, Invoice to Cash at Genpact. In this role, your primary responsibility will be to handle day-to-day operations efficiently while adhering to SLAs. You will be expected to address inquiries related to cash application and collaborate with customers to resolve any issues. Your duties will include making collection calls to customers, sending invoices via email/fax or mail as requested, identifying and resolving unidentified cash, and ensuring the cash application process is completed accurately and confidentially. Additionally, you will be responsible for managing customer disputes, inquiries, and facilitating communication between departments to reach a resolution. Reconciliation of orders to align with customer records and managing credits or debits will also be part of your tasks. To be considered for this role, you should hold a minimum qualification of a Graduate in Commerce (B.Com) and freshers are welcome to apply. Proficiency in English language skills, both verbal and written, is essential for effective communication. Preferred qualifications include strong interpersonal skills, significant experience in Accounts Receivable/Order to Cash, and the ability to solve problems efficiently. This is a full-time position based in Gurugram, India. If you possess the required qualifications and skills, and are eager to contribute to a dynamic work environment, we encourage you to submit your application. Join us in our mission to deliver exceptional outcomes and create value for our clients.,

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