Procedure writer

About this role:

Wells Fargo is seeking a Procedure writer. Market and Counterparty Risk Analytics (MCRA) is responsible for developing models for MCRMs Corporate Market Risk Group, Enterprise Counterparty Risk Management, and Market and Counterparty Capital. MCRA also includes a model governance and quality assurance function, as well as a model management function that manages ongoing modeling activities for the supported business groups.

The role involves working with an industry leading Corporate and Investment Bank in the Business Effectiveness team. Technical writers are an integral part of the model development writing process supporting models that require technical documents (MDDs) ranging from 50 to 500 pages and contain both written comments and graphs/charts.

In this role, you will:

• Participate in establishing documentation guidelines and procedure audits
• Review regulatory changes or partner with regulatory change agents to proactively identify required updates
• Maintain document library or repository and update tables in appropriate systems
• Review changes to business operations for potential impact to other documentation or resources
• Create, edit and format moderately complex to complex internal manuals, materials, or other documentation related procedures and policies
• Publish moderately complex web content in accordance to standards
• Present recommendations for resolving moderately complex to complex problems and projects
• Assist others to resolve process gaps, providing input and suggestions based on observations
• Research, review and translate technical information to users
• Provide guidance to less experienced staff
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Partner with subject matter professionals to understand business needs as it relates to procedures

Required Qualifications:

• 2+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years Technical Writing experience with concentration on editing
• BA in any language-oriented field (e.g. liberal arts, communications, literature, technical writing) preferable, MA best
• MS Office Functions, Excel, how to use track changes, how to create and maintain a style set and template
• Formatting and re-formatting documents according to the standard and accepted guidelines for this group
• Document layout experience preferable
• Familiarity with The Chicago Manual of Style and other grammar and punctuation guides
• Must know the basic rules of editing, the parts of speech
• Must be able to assess and apply consistency across documents
• Must be comfortable with taking ownership of your decisions regarding editing changes, including adherence to Wells Fargo branding standards
• Must be able to assess where your role begins/ends and where the document owners role begins/ends
• Must be able to work with the document owner to assess the amount of effort to edit that document and triage accordingly
• Must be available to answer questions about Word related issues, troubleshoot for our broader team, and provide other editing services that were not particularly asked for.

Job Expectations:

• Procedure writing
• Editing for punctuation, spelling, grammar
• Ability to efficiently review/edit technical documents
• Expert user in MS Word such as table of contents, linking footnotes, etc.
• Preparing technical documents for models
• Reviewing the documents, ensuring that they meet both Model Risk policy and Wells Fargo standards
• Ensuring that the documents conform to the standardized templates as well as review grammar
• Review/edit/provide feedback on key presentations for MCRA which are presented to regulators and internal Wells Fargo teams
• Restructuring and improving texts so that they are clear, concise and investment focused and in line with Wells Fargo guidelines
• Balancing regulatory requirements with a commercial message that is in line with house style
• Building a strong relationship with analysts and peers across model teams
• Working closely with Model Management to identify reports in need of editing and analysts in need of writing training
• Conducting writing training as needed and as part of the new joiner program