5.0 - 10.0 years

0 Lacs

karnataka

On-site

As an Account Manager for Strategic Accounts at Perfios, your core responsibilities revolve around Account Management, sales strategy development, Adoption & Account ecosystem, customer relationship management, Problem management, and revenue growth. In terms of Account Development, you will be tasked with managing a large account for Perfios. This includes business development, pipeline build & management, relationship building & development, escalation management, internal collaboration, and stakeholder management. For Sales Strategy Development, you will be responsible for crafting a comprehensive sales strategy that aligns with the company's goals for the large account. This involves cre...

Posted 1 month ago

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Customer Success Executive SellerGeni

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibilities will include guiding new customers through the onboarding process, cultivating strong relationships with clients, and advocating for customer needs within the organization. Your proactive approach will involve regular customer engagement, issue resolution, data analysis, knowledge sharing, and feedback collection to drive continuous improvement. To excel in this role, you should have at least 2 years of experience in customer success or account management, preferably in a SaaS environment. Strong communication skills, problem-solving abil...

Posted 3 months ago

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Title Customer Success Executive SellerGeni

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibility will be to assist our clients in realizing the full value of our solutions. If you are a proactive problem-solver who excels at building relationships and delivering exceptional service, we invite you to join our dynamic team. Your key responsibilities will include leading new customers through the onboarding process, providing training and resources for a smooth start with our platform. You will also be tasked with developing and maintaining strong relationships with clients, serving as their primary point of contact for inquiries, concern...

Posted 3 months ago

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Regional Operations Manager Flipkart

6.0 - 10.0 years

10 - 15 Lacs

Guwahati

Work from Office

Accountable for all Operations under the span and ensure profitability. Maintain the cost of operations as per budget in the region. Promptly & effectively manage customer escalations along with the support team. Always ensure SOP Adherence across the regions. Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan. Proactively identify gaps in operations and support processes that impact operations and take preventive action. Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team across the regions. Develop, mentor and motivate the team spread across locations to achieve higher goals.

Posted 5 months ago

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