Posted:2 weeks ago|
Platform:
On-site
Full Time
Principal Solutions Engineer is a member of the CRM Business organization. This person contributes to bookings growth and customer success through participation in CRM business teams as an application developer. This person builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person also functions in Scrum teams with other professionals focused on building, maintaining and supporting solutions frameworks for the CRM industry.
The Principal Solutions engineer also serves as an escalation point for GCS cases from existing customers, providing troubleshooting, support and hotfixes to existing product versions as required.
The Principal Solutions engineer is required to communicate and share knowledge of the CRM frameworks with peers, GCS and the Pega community at large (through forums like community).
Pega
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