Principal Software Engineer, Next Best Action

As a Principal Software Engineer at Pega, you will play a crucial role in supporting architectural planning, guiding complex system design decisions, and contributing to the development of AI and agentic features within the engineering team. Your responsibilities will include: - Owning architectural decisions to ensure optimal solutions in terms of performance, reliability, maintainability, and cost - Setting and upholding high standards for code quality, design patterns, and development best practices across engineering teams - Architecting integrated systems using multiple services, databases, and third-party tools, with a focus on validation and monitoring strategies - Driving research and implementation of agentic AI features to enable intelligent automation and advanced decision-making - Mentoring senior engineers, conducting technical reviews, and promoting a culture of continuous learning and engineering excellence - Collaborating closely with cross-functional stakeholders to translate business requirements into actionable technical solutions To be successful in this role, you should have: - 6-8 years of software engineering experience with expertise in system design, distributed architectures, and scalable backend development - A Bachelors/masters degree in computer science or a related field - Proficiency in modern programming languages such as Java, with a strong background in asynchronous programming, high-performance applications, and system design (including microservices, databases, message queues, and API development) - Experience in scripting and automation for tooling, deployment pipelines, and system integration tasks - The ability to collaborate across multiple engineering teams, lead technical initiatives, establish engineering standards, and develop mentorship programs - An interest in agentic AI and prompt engineering, with a willingness to learn and apply new AI technologies to solve business problems - Knowledge of Pega Customer Decision Hub (CDH) is a plus Pega offers: - A rapidly growing yet well-established business - Hybrid work arrangement requiring three days per week in the office at Building 12A, Raheja Mindspace, Hyderabad - Reference-able clients from the world's most innovative organizations - Gartner Analyst acclaimed technology leadership across product categories - Continuous learning and development opportunities - An innovative, inclusive, agile, flexible, and fun work environment - Employee equity in the company,